Deputy Store Manager Designate

Deputy Store Manager Designate

Join to apply for the Deputy Store Manager Designate role at Pets at Home

Full-time, £30,000 – £34,000 per annum

Location: 1, Waddon Retail Park, Purley Way, Croydon, Greater London, CR 0 4NX

Job Type: Permanent, Contracted Hours: 39

We’re Pets at Home – a community‑focused pet care brand with stores, grooming salons, and veterinary services across the UK.

What’s the role?

As a Deputy Store Manager Designate, you will work closely with Store Managers in the local area to oversee day‑to‑day operations and ensure the best experience for customers and pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business.

Your Key Responsibilities

• Inspire and lead a fun, engaging, customer‑focused environment.
• Drive sales performance and achieve key KPIs.
• Oversee store operations: recruitment, stock management, health and safety compliance.
• Act as Duty Manager when required.
• Lead by example and contribute to overall store success.

Who are we looking for?

• At least 1 year of management experience in a retail environment.
• Passionate about retail and delivering exceptional results.
• Flexible to work a 7‑day shift pattern, including weekends and bank holidays.
• Excellent communication and leadership skills.
• Ready to commit to 6 months of training covering customer service, health and safety, and pet care.

Benefits

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (incl. bank holidays).
• Birthday off.
• Life assurance worth 4× your annual salary.
• 4 % company pension contribution.
• Colleague discounts: 20 % off Pets at Home, 30 % off own‑brand products.

Pets at Home is an equal opportunity employer. We celebrate diversity and encourage everyone to apply.

Apply now – we may close the vacancy early due to high interest.