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- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer experiences.
- Company: Join Pets at Home, a top UK pet care business passionate about pets and community.
- Benefits: Enjoy annual bonuses, 28-33 days leave, birthday off, and generous discounts.
- Why this job: Be part of a fun, engaging environment while making a positive impact on pet owners' lives.
- Qualifications: 1 year of retail management experience and a passion for delivering results required.
- Other info: Diversity is celebrated here; we welcome unique contributions from all backgrounds.
The predicted salary is between 24000 - 30000 ÂŁ per year.
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Join to apply for the Deputy Store Manager role at Pets at Home
Full-time, £28,000 – £30,000 per annum
Ref: 33443
Salary: £28,000 – £30,000 per annum
Hours: Full-time
Contracted Hours: 39
Contract Type: Permanent
Location: Liverton Business Park, Salterton Road, Exmouth, Devon, EX8 2NR
Description
Deputy Manager – Exmouth – 39 Hours
Who are we?
We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
What’s the role?
We’re looking for a Deputy Manager to join our team in Exmouth Pets at Home. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets.
When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your Key Responsibilities Will Include
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for?
We’d Love To Hear From You If You
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
About Our Pet Care Centre
(insert bespoke paragraph)
Benefits
We reward our management team with a comprehensive package designed to support your well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Clickhere to read our Values & Behaviours
Clickherefor More Details And Other Benefits
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
Don’t wait—apply now! We may close the vacancy early due to high interest.
Organisation: Pets at Home
Date Posted: 16-07-2025
Expiry Date: 14-07-2035
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Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Retail
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Deputy Store Manager employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Pets at Home's values and mission. Understanding their commitment to pet care and community engagement will help you align your answers during the interview, showcasing your passion for pets and retail.
✨Tip Number 2
Prepare examples from your previous management experience that demonstrate your leadership skills and ability to drive sales performance. Be ready to discuss how you've inspired teams and achieved KPIs in past roles.
✨Tip Number 3
Research common challenges faced by retail managers, especially in pet care. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate who is ready to take on the role.
✨Tip Number 4
Show your flexibility and willingness to work varied shifts, including weekends and bank holidays. Highlighting your availability can reassure the hiring team that you're committed to meeting the store's needs.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and retail. Mention specific experiences that align with the responsibilities of the Deputy Store Manager role, such as overseeing operations or leading a team.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, flexibility, and customer service. Provide examples of how you've successfully used these skills in previous roles.
Show Enthusiasm for the Company: Demonstrate your knowledge of Pets at Home and their values in your application. Express why you want to work there and how you can contribute to their mission of providing exceptional care for pets and their owners.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
As a Deputy Store Manager at Pets at Home, it's crucial to demonstrate your love for animals. Share personal stories about your pets or experiences in pet care to connect with the interviewers and show that you genuinely care about the well-being of pets.
✨Highlight Your Leadership Skills
Since the role involves leading a team, be prepared to discuss your management experience. Provide examples of how you've inspired and motivated your team in previous roles, and explain how you would create a fun and engaging environment for both staff and customers.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you have driven sales performance in the past and how you plan to achieve KPIs at Pets at Home, showcasing your business acumen.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle store operations. Think of situations where you had to manage stock control, compliance, or customer service issues, and be ready to explain your approach and the outcomes.