Deputy Store Manager

Deputy Store Manager

Maidenhead Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Pets at Home

At a Glance

  • Tasks: Lead a passionate team to create an amazing experience for pets and their owners.
  • Company: Join Pets at Home, a top pet care business in the UK.
  • Benefits: Enjoy bonuses, generous leave, birthday off, and great discounts.
  • Why this job: Make a real difference in the lives of pets and their owners every day.
  • Qualifications: 1 year of retail management experience and a love for pets.
  • Other info: Comprehensive training provided with opportunities for growth and development.

The predicted salary is between 28800 - 43200 £ per year.

Full-time, £27,500 – £30,000 per annum

Ref: 34974

Salary: £27,500 – £30,000 per annum

Hours: Full-time

Contracted Hours: 39

Contract Type: Permanent

Location:
3A, Maidenhead Retail Park, Stafferton Way, Maidenhead, Berkshire, SL6 1AA

Description
Deputy Manager – Maidenhead – 39 Hours
Who are we?
We\’re Pets at Home, one of the UK\’s leading pet care businesses. If you\’re passionate about pets, you\’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.

What\’s the role?
We\’re looking for a
Deputy Manager
to join our team in Maidenhead. As the Deputy Store Manager, you\’ll work closely with the Store Manager to oversee the store\’s day-to-day operations and ensure the best possible experience for our customers and their pets.

When the Store Manager is unavailable, you\’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.

Your Key Responsibilities Will Include

  • Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
  • Driving sales performance and achieving key KPIs.
  • Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
  • Acting as Duty Manager when the Store Manager is unavailable.
  • Leading by example and contributing to the store\’s overall success.

We\’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.

Who are we looking for?
We\’d Love To Hear From You If You

  • Have at least 1 year of management experience in a retail environment.
  • Are passionate about retail and delivering exceptional results.
  • Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
  • Have excellent communication and leadership skills to engage and inspire your team.
  • Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.

Benefits
We reward our management team with a comprehensive package designed to support your well-being, including:

  • Annual bonus opportunities.
  • 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
  • Your birthday off to celebrate in style.
  • Life assurance worth 4x your annual salary.
  • A 4% company pension contribution.
  • Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Click
here
to read our Values & Behaviours

Click here for More Details And Other Benefits
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don\’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you\”
Don\’t wait—apply now We may close the vacancy early due to high interest.

Organisation: Pets at Home

Date Posted:

Expiry Date:

  • Apply
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Apply now

Deputy Store Manager employer: Pets at Home

At Pets at Home, we pride ourselves on being a leading employer in the pet care industry, offering a vibrant work culture in Maidenhead that fosters passion for pets and community engagement. Our comprehensive training and development programmes ensure that our Deputy Store Managers not only excel in their roles but also have ample opportunities for personal and professional growth. With competitive benefits including annual bonuses, generous leave, and a commitment to diversity and inclusion, we create an environment where our employees can thrive while making a positive impact on the lives of pets and their owners.
Pets at Home

Contact Detail:

Pets at Home Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Store Manager

Tip Number 1

Get to know the company! Research Pets at Home and understand their values, products, and community involvement. This will help you tailor your conversations during interviews and show that you're genuinely interested.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Deputy Store Manager.

Tip Number 3

Prepare for situational questions! Think of examples from your past management experience that showcase your leadership skills and ability to drive sales. We want to see how you handle real-life scenarios.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.

We think you need these skills to ace Deputy Store Manager

Management Experience
Retail Knowledge
Customer Service
Sales Performance
KPI Achievement
Team Leadership
Stock Management
Health and Safety Compliance
Communication Skills
Flexibility
Training and Development
Problem-Solving Skills
Engagement Skills

Some tips for your application 🫡

Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animals and how it connects to the role.

Highlight Your Management Experience: Make sure to emphasise your management experience in retail. We want to see how you've led teams, driven sales, and handled day-to-day operations. Use specific examples to showcase your skills!

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the responsibilities and qualities mentioned in the job description. Show us why you’re the perfect fit for our Deputy Store Manager role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Pets at Home

Know Your Pets!

As a Deputy Store Manager at Pets at Home, it's crucial to show your passion for pets. Brush up on different pet care products and services offered in the store. Being able to discuss your favourite pets and how to care for them will resonate well with the interviewers.

Showcase Your Leadership Skills

Since you'll be leading a team, prepare examples of how you've inspired and managed teams in the past. Think about specific situations where you drove performance or resolved conflicts. This will demonstrate your capability to take charge when the Store Manager is unavailable.

Understand Retail Operations

Familiarise yourself with key retail metrics and operations. Be ready to discuss how you would manage stock control, recruitment, and compliance with health and safety standards. Showing that you understand these aspects will highlight your readiness for the role.

Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy shift. Practise your responses to these scenarios, focusing on how you would maintain a fun and engaging environment while ensuring excellent customer service.

Deputy Store Manager
Pets at Home
Location: Maidenhead
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