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- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Join Pets at Home, a top pet care business in the UK.
- Benefits: Enjoy competitive pay, staff discounts, and a fun work environment.
- Why this job: Combine your love for pets with a rewarding career in retail.
- Qualifications: Experience in retail management and a passion for pets.
- Other info: Be part of a community-focused team that supports local pet owners.
The predicted salary is between 28800 - 43200 £ per year.
Deputy Manager – Oldbury– 39 Hours
Who are we?
We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
What’s the role?
We’re looking for a Deputy Manager to join our team in Oldbury. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets.
When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for?
- Have at least 2 years of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Click here to read our Values & Behaviours
Click here for more details and other benefits
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Don’t wait—apply now! We may close the vacancy early due to high interest.
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Deputy Store Manager employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Get to know the company! Research Pets at Home and understand their values, products, and community involvement. This will help you tailor your approach and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would handle specific situations that could arise in a Deputy Store Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Pets at Home family.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Deputy Store Manager role. Highlight your experience in retail and any leadership roles you've had. We want to see how you can bring your passion for pets into our stores!
Craft a Personal Cover Letter: Don’t skip the cover letter! This is your chance to show us your personality and why you’re the perfect fit for Pets at Home. Share your love for pets and any relevant experiences that make you stand out.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible. Don’t wait too long!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Make sure you brush up on your knowledge of pet care products and services. Familiarise yourself with the latest trends in pet care, as well as the specific offerings at Pets at Home. This will show your passion for pets and demonstrate that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and create a positive work environment.
✨Engage with the Community
Since Pets at Home is all about community, think of ways you can contribute to local initiatives. Be ready to discuss any ideas you have for community engagement or events that could bring pet owners together. This shows that you understand the brand's values and are eager to be part of it.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the store's goals, team dynamics, or how they measure success. Asking questions not only shows your interest but also helps you determine if this is the right fit for you.
