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- Tasks: Lead the team and manage daily store operations while ensuring customer satisfaction.
- Company: Join Pets at Home, a top UK pet care business dedicated to community and pet welfare.
- Benefits: Enjoy 28 days paid leave, annual bonuses, and discounts on pet products.
- Why this job: Be part of a fun, engaging environment that values diversity and personal growth.
- Qualifications: 1 year of retail management experience and a passion for pets and customer service.
- Other info: Flexible shifts required; apply now as positions may close early due to high interest.
The predicted salary is between 24000 - 36000 £ per year.
Deputy Manager Fort Kinnaird – 39Hours
Who are we?
Were Pets at Home, one of the UKs leading pet care businesses. If youre passionate about pets, youll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
Whats the role?
Were looking for aDeputy Managerto join our team. As the Deputy Store Manager, youll work closely with the Store Manager to oversee the stores day-to-day operations and ensure the best possible experience for our customers and their pets.
When the Store Manager is unavailable, youll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
Driving sales performance and achieving key KPIs.
Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
Acting as Duty Manager when the Store Manager is unavailable.
Leading by example and contributing to the stores overall success.
Well provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for?
Wed love to hear from you if you:
Have at least1 year of management experiencein a retail environment.
Are passionate about retail and delivering exceptional results.
Are flexible to work a7-day shift pattern, including weekends and bank holidays.
Have excellent communication and leadership skills to engage and inspire your team.
Are ready to commit to6 months of training, covering customer service, health and safety, and pet care.
Benefits
We reward our management team with a comprehensive package designed to support your well-being, including:
Annual bonusopportunities.
28 days paid leave, rising to 33 days after 2 years (including bank holidays).
Your birthday offto celebrate in style.
Life assuranceworth 4x your annual salary.
A4% company pension contribution.
Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Dont waitapply now! We may close the vacancy early due to high interest.
Deputy Manager in Edinburgh employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Edinburgh
✨Tip Number 1
Familiarise yourself with the pet care industry and Pets at Home specifically. Understanding their values, products, and services will help you demonstrate your passion for pets and retail during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you inspired your team or improved performance.
✨Tip Number 3
Network with current or former employees of Pets at Home if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires a 7-day shift pattern, showing your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Deputy Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in a retail environment. Emphasise any specific achievements related to sales performance, team leadership, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and retail. Mention how your values align with the company's mission and how you can contribute to creating a fun, engaging environment for customers and their pets.
Highlight Relevant Skills: In your application, focus on your communication and leadership skills. Provide examples of how you've inspired teams or driven sales in previous roles, as these are key aspects of the Deputy Manager position.
Show Enthusiasm for Training: Express your willingness to commit to the 6 months of training mentioned in the job description. Highlight any previous training experiences that have prepared you for this role, especially in customer service and health and safety.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
Make sure to express your love for pets during the interview. Share personal stories or experiences that highlight your passion, as this will resonate with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you inspired your team or improved performance, as this role requires strong leadership capabilities.
✨Understand Retail Operations
Familiarise yourself with key retail operations such as stock management and customer service. Be ready to discuss how you would handle these aspects effectively, especially when acting as Duty Manager.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage challenges. Think about potential situations you might face in the role and how you would address them.
