At a Glance
- Tasks: Lead a team to create an engaging pet care environment and drive sales.
- Company: Join Pets at Home, a community-focused pet care retailer.
- Benefits: Enjoy competitive pay, annual bonuses, and 28+ days of leave.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: 1 year of retail management experience and strong leadership skills.
- Other info: Comprehensive training provided with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Who are we? We’re Pets at Home - if you’re someone who loves pets, you might already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores - where local people work with local pet owners and help local pets.
What’s the role? As a Deputy Store Manager Designate, you’ll work closely with several Store Managers in the local area to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Responsibilities
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Qualifications
Who are we looking for? We’d love to hear from you if you:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits
We reward our management team with a comprehensive package designed to support your well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Join Us
Pets just see people - they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team. Don’t wait-apply now! We may close the vacancy early due to high interest.
Deputy Manager Designate - Thanet employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager Designate - Thanet
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pets at Home. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! As a Deputy Manager Designate, you'll need to inspire your team. Think of examples from your past where you've successfully led a group or handled a tough situation. Be ready to share these stories during your interview.
✨Tip Number 3
Show your passion for pets! Whether it's sharing your own pet stories or discussing how you can enhance customer experiences, let your love for animals shine through. This will resonate well with the hiring team and show you're a great fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Pets at Home family. Don’t miss out on this opportunity!
We think you need these skills to ace Deputy Manager Designate - Thanet
Some tips for your application 🫡
Show Your Passion for Pets: Let your love for pets shine through in your application! Share any relevant experiences or stories that highlight your passion for animal care and how it aligns with our values at Pets at Home.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role. Highlight your management experience, especially in retail, and showcase any achievements that demonstrate your ability to drive sales and lead a team.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. Use straightforward language to explain why you’re the perfect fit for the role and how you can contribute to our store's success.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company culture!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Since you're applying to a pet-focused company, brush up on your knowledge about different pets and their care. Familiarise yourself with the products and services offered by Pets at Home, as this will show your genuine interest and passion for the role.
✨Showcase Your Leadership Skills
As a Deputy Manager Designate, you'll need to inspire and lead a team. Prepare examples from your past experience where you've successfully managed a team or improved performance. Highlight your communication skills and how you engage with others to create a positive work environment.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you would drive sales performance and manage stock effectively. This shows that you understand the business side of things and are prepared to contribute to its success.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a team conflict. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.