Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in managing the store and ensuring excellent customer service.
- Company: Join Pets at Home, a top UK pet care business dedicated to pet welfare.
- Benefits: Enjoy flexible hours, employee discounts, and a fun work environment.
- Why this job: Be part of a community-focused team that loves pets and makes a difference.
- Qualifications: No specific qualifications required; just a passion for pets and teamwork.
- Other info: Full-time position with opportunities for growth within the company.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Deputy Manager – Swindon – 39 Hours
We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
What’s the role?
We’re looking for a Deputy Manager to join our team in Swindon. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Key responsibilities
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for?
We’d love to hear from you if you:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits
We reward our management team with a comprehensive package designed to support your well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We read our Values & Behaviours and our benefits by reading our materials.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Don’t wait—apply now! We may close the vacancy early due to high interest.
#J-18808-Ljbffr
Deputy Manager employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with Pets at Home's values and mission. Understanding their commitment to pet care and community engagement will help you align your answers during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Pets at Home. They can provide valuable insights into the company culture and what it takes to succeed as a Deputy Manager, giving you an edge in your application process.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Being able to discuss these scenarios will highlight your suitability for the Deputy Manager position.
✨Tip Number 4
Stay updated on industry trends and developments in pet care. Showing that you are knowledgeable about the latest products and services can impress interviewers and demonstrate your commitment to the role.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Pets at Home. Explore their website to learn about their values, services, and community involvement. This knowledge will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous management experience, particularly in retail or pet care. Use specific examples to demonstrate your leadership skills and passion for pets.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Pets at Home and how your skills align with their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
As a Deputy Manager at Pets at Home, it's crucial to demonstrate your love for animals. Share personal stories about your pets or experiences in pet care to connect with the interviewers and show that you genuinely care about the well-being of animals.
✨Understand the Company Culture
Familiarise yourself with Pets at Home's values and mission. During the interview, reference how your own values align with theirs, particularly in terms of community involvement and customer service, to show that you're a good fit for their team.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and leadership abilities. Think of examples from your past experience where you've successfully managed a team or resolved conflicts, as these will highlight your suitability for the Deputy Manager role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's dynamics, upcoming projects, or how they measure success in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.
