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- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer experiences.
- Company: Join Pets at Home, a top UK pet care business dedicated to helping local pet owners.
- Benefits: Enjoy 28 days paid leave, annual bonuses, and discounts on pet products.
- Why this job: Be part of a community-focused company that values diversity and personal growth.
- Qualifications: 1 year of retail management experience and a passion for pets and customer service.
- Other info: Flexible shifts required; training provided to enhance your skills in pet care and safety.
The predicted salary is between 24000 - 36000 £ per year.
Deputy Manager Scunthorpe 39Hours Who are we? Were Pets at Home, one of the UKs leading pet care businesses. If youre passionate about pets, youll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions. Whats the role? Were looking for a Deputy Manager to join our team. As the Deputy Store Manager, youll work closely with the Store Manager to oversee the stores day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, youll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Your key responsibilities will include: Inspiring and leading your team to create a fun, engaging, and customer-focused environment. Driving sales performance and achieving key KPIs. Overseeing store operations, including recruitment, stock management, and compliance with health and safety. Acting as Duty Manager when the Store Manager is unavailable. Leading by example and contributing to the stores overall success. Well provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets. Who are we looking for? Wed love to hear from you if you: Have at least 1 year of management experience in a retail environment. Are passionate about retail and delivering exceptional results. Are flexible to work a 7-day shift pattern , including weekends and bank holidays. Have excellent communication and leadership skills to engage and inspire your team. Are ready to commit to 6 months of training , covering customer service, health and safety, and pet care. Benefits We reward our management team with a comprehensive package designed to support your well-being, including: Annual bonus opportunities. 28 days paid leave , rising to 33 days after 2 years (including bank holidays). Your birthday off to celebrate in style. Life assurance worth 4x your annual salary. A 4% company pension contribution . Colleague discounts , including 20% off Pets at Home and 30% off our own-brand products. We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Dont waitapply now! We may close the vacancy early due to high interest. TPBN1_UKTJ
Deputy Manager employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with Pets at Home's values and mission. Understanding their commitment to pet care and community engagement will help you align your answers during interviews, showcasing your passion for pets and customer service.
✨Tip Number 2
Highlight your management experience in retail by preparing specific examples of how you've successfully led a team or improved store performance. This will demonstrate your capability to take on the Deputy Manager role effectively.
✨Tip Number 3
Be ready to discuss your approach to training and developing team members. Since the role involves leading a team, showing that you can inspire and motivate others will set you apart from other candidates.
✨Tip Number 4
Prepare questions about the company culture and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you, while also making a positive impression on the interviewers.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in a retail environment. Focus on specific achievements and responsibilities that align with the Deputy Manager role, such as team leadership, sales performance, and stock management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and retail. Mention how your values align with Pets at Home's mission and how you can contribute to creating a fun, engaging, and customer-focused environment.
Highlight Relevant Skills: In your application, emphasise your excellent communication and leadership skills. Provide examples of how you've inspired teams in the past and driven sales performance to meet key KPIs.
Show Enthusiasm for Training: Express your willingness to commit to the 6 months of training mentioned in the job description. Highlight any previous training or development experiences that demonstrate your commitment to personal and professional growth.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
Make sure to express your love for pets during the interview. Share personal stories or experiences that highlight your passion, as this aligns with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you inspired your team or improved performance, as this role requires strong leadership capabilities.
✨Understand Retail Operations
Familiarise yourself with key retail operations such as stock management and customer service. Be ready to discuss how you would handle these responsibilities, especially when acting as Duty Manager.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage a team. Think about potential challenges you might face in the role and how you would address them.
