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- Tasks: Lead a passionate team to create an engaging pet care environment.
- Company: Join Pets at Home, a top UK pet care business.
- Benefits: Enjoy bonuses, generous leave, and discounts on pet products.
- Why this job: Make a real difference in the lives of pets and their owners.
- Qualifications: 1 year of retail management experience and strong leadership skills.
- Other info: Flexible shifts and comprehensive training provided.
The predicted salary is between 28800 - 43200 £ per year.
We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
We’re looking for a Deputy Manager to join our team in Coventry Walsgrove. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
We’d love to hear from you if you:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don’t wait—apply now! We may close the vacancy early due to high interest.
Deputy Manager in Coventry employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Coventry
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Pets at Home. Understand their values, products, and community involvement. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! As a Deputy Manager, you'll need to inspire and lead a team. Think of examples from your past where you've successfully managed a team or resolved conflicts. Be ready to share these during your interview to demonstrate your skills.
✨Tip Number 3
Show your passion for pets! Since this role is all about providing the best care for pets, make sure to express your love for animals during your interview. Share any personal experiences or insights that highlight your commitment to pet care.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Pets at Home careers page. This way, you can ensure your application gets the attention it deserves and shows your enthusiasm for joining the team.
We think you need these skills to ace Deputy Manager in Coventry
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animal care and how it aligns with our values at Pets at Home.
Tailor Your Experience: Make sure to highlight your management experience in retail. Use specific examples that demonstrate your leadership skills and how you've driven sales or improved customer experiences in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Since you're applying to a pet care business, make sure you brush up on your knowledge about different pets and their needs. Familiarise yourself with the products and services offered by Pets at Home, as this will show your passion for pets and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and lead a team. Prepare examples from your past experience where you've successfully managed a team or improved performance. Highlight your communication skills and how you engage and motivate others to achieve results.
✨Understand Retail Operations
Get a good grasp of retail operations, especially in areas like stock management and health and safety compliance. Be ready to discuss how you would handle these responsibilities and ensure the store runs smoothly, even when the Store Manager is away.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations you might face as a Deputy Manager and how you would handle them. This could include dealing with customer complaints or managing staff conflicts—show them you can think on your feet!
