Pets at Home is seeking an IT Support professional to provide 1st line advice, hardware/software provisioning, and onsite support at our Stafford Fulfilment Centre. The role operates on a shift rota, including days and nights, with a 20% night shift allowance and a range of colleague benefits.
You will handle incidents end-to-end, triage and route to appropriate teams, and ensure service levels are met across the 24/7 operation, contributing to a connected retail and veterinary services
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IT 1st Line Analyst - 24/7 Service Desk & Provisioning in Cheadle employer: Pets at Home
At Pets at Home, we are not just building a pet insurance business; we are creating a vibrant and innovative environment where your contributions truly matter. As a Senior Pricing Analyst, you will enjoy the unique opportunity to work with unparalleled data assets while being part of a passionate team dedicated to improving outcomes for pets and their owners. With a supportive culture that values diversity and encourages personal growth, this role offers a chance to make a significant impact in a dynamic start-up atmosphere backed by the stability of a leading brand.