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- Tasks: Lead a passionate team to create an engaging pet care experience.
- Company: Join Pets at Home, a top UK pet care business.
- Benefits: Enjoy competitive salary, annual bonuses, and generous leave.
- Why this job: Make a real difference in the lives of pets and their owners.
- Qualifications: 1 year of retail management experience and strong leadership skills.
- Other info: Comprehensive training and career growth opportunities await you.
The predicted salary is between 25000 - 28000 £ per year.
Full-time, £25,000 - £28,000 per annum
Hours: Full-time
Contract Type: Permanent
Location: 823 Bath Road, Brislington, Bristol, BS 4 5NL
Deputy Manager – Bristol – 39 Hours
Who are we?
We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
What’s the role?
We’re looking for a Deputy Manager to join our team in Bristol. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your Key Responsibilities:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for?
We’d Love To Hear From You If You:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Don’t wait—apply now! We may close the vacancy early due to high interest.
Deputy Store Manager in Bristol employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pets at Home. Understand their values, products, and community involvement. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to management and customer service. Think about your past experiences and how they relate to the role of Deputy Store Manager. We want you to feel confident when discussing your skills and achievements!
✨Tip Number 3
Show your passion for pets! Since this role is all about providing the best care for pets and their owners, share your personal experiences with pets during the interview. It’ll help you stand out and demonstrate that you truly align with the company’s mission.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Deputy Store Manager in Bristol
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animal care and how it aligns with our values at Pets at Home.
Tailor Your CV: Make sure to customise your CV for the Deputy Store Manager role. Highlight your management experience in retail and any specific achievements that demonstrate your ability to drive sales and lead a team effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team in Bristol!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
As a Deputy Store Manager at Pets at Home, it's crucial to show your passion for pets. Brush up on pet care knowledge and be ready to discuss how you can enhance the customer experience for pet owners. This will demonstrate your commitment to the role and the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Think about times when you inspired your team or improved sales performance. Highlighting these experiences will show that you're ready to take on the responsibilities of a Deputy Manager.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be prepared to discuss how you would drive sales and manage stock effectively. This shows that you understand the business side of things and are ready to contribute to the store's success.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing staff during peak hours. Practising your responses to these scenarios will help you think on your feet and demonstrate your problem-solving skills during the interview.
