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- Tasks: Provide exceptional customer service to pets and their owners.
- Company: Leading pet care provider in Basildon with a passion for animal welfare.
- Benefits: Discounts at affiliated stores, career development opportunities, and more.
- Why this job: Make a real difference in the lives of pets and their owners.
- Qualifications: Enthusiastic, proactive, and possess good interpersonal skills.
- Other info: Dynamic role with a fixed-term contract until September 2026.
The predicted salary is between 24000 - 36000 £ per year.
A leading pet care provider in Basildon is seeking a Client Care Advisor on a fixed-term contract until September 2026. Your role involves providing outstanding customer service and ensuring a smooth experience for pets and their owners.
Ideal candidates are enthusiastic, proactive, and have good interpersonal skills.
Benefits include:
- A discount at affiliated stores
- Career development opportunities
- And more.
This dynamic position offers a fulfilling chance to make a difference in the lives of pets and their owners.
Client Care Concierge – Pets & Vet Team (Fixed Term) in Basildon employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Concierge – Pets & Vet Team (Fixed Term) in Basildon
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they relate to pet care. This will help you tailor your approach and show that you're genuinely interested in making a difference for pets and their owners.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding service, think of scenarios where you can demonstrate your enthusiasm and proactive attitude. Role-playing with a friend can really help you nail those interpersonal skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Client Care Advisor. Plus, it’s a great way to make a good impression before you even apply!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us, making your job search smoother.
We think you need these skills to ace Client Care Concierge – Pets & Vet Team (Fixed Term) in Basildon
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! We want to see your enthusiasm for animal care and how it drives you to provide outstanding service.
Highlight Your Interpersonal Skills: Make sure to showcase your people skills in your application. We’re looking for someone who can connect with pet owners and make their experience smooth and enjoyable.
Be Proactive in Your Approach: Demonstrate your proactive nature by sharing examples of how you've gone above and beyond in previous roles. We appreciate candidates who take initiative and think on their feet!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Make sure you brush up on your knowledge about different pets and common veterinary practices. This will not only show your enthusiasm for the role but also help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to help someone, especially in a pet-related context.
✨Be Proactive in Your Approach
During the interview, demonstrate your proactive nature by asking insightful questions about the company and its services. This shows that you're genuinely interested and ready to contribute.
✨Highlight Your Interpersonal Skills
Since this role requires good interpersonal skills, be ready to discuss how you build rapport with clients. Share stories that illustrate your ability to connect with people and handle their concerns effectively.
