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- Tasks: Lead and inspire teams while managing daily store operations.
- Company: Join Pets at Home, a community-focused pet care leader.
- Benefits: Enjoy competitive salary, bonuses, and generous leave policies.
- Why this job: Make a real impact in a fun, pet-loving environment.
- Qualifications: 2+ years of retail management experience and strong leadership skills.
- Other info: Flexible shifts and comprehensive training provided.
The predicted salary is between 30000 - 34000 £ per year.
Full-time, £30,000 - £34,000 per annum
Contract Type: Permanent
Contracted Hours: 39
Location: 2C, Bagshot Retail Park, Waterers Way, Bagshot, Surrey, GU19 5DG
Who are we? Pets at Home is passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.
What’s the role? As a Store Manager Designate, you will report to the Area Manager and work across several stores in the local area. You will empower teams to maximise sales and performance across all major KPIs, inspire them, inject fun into the workplace, and create a fantastic place to shop and work. The Designate role provides experience across different teams and stores, preparing you for eventual responsibility for your own store.
Your Key Responsibilities Will Include:
- Oversee all aspects of daily operations, from stock control to store standards.
- Lead and inspire your team to achieve sales targets and exceed KPIs.
- Create a positive and fun working environment for your colleagues.
- Ensure health and safety compliance across the store.
- Deliver outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.
We’re Looking For Someone With:
- At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast‑paced setting.
- A passion for retail and a proven track record of delivering excellent results.
- Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
- Strong communication and leadership skills to engage and motivate your team.
- Willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- A birthday day off to celebrate in style.
- Life assurance worth 4× your annual salary.
- A 4% company pension contribution.
- Colleague discounts: 20% off Pets at Home and 30% off our own‑brand products.
Don’t wait—apply now! We may close the vacancy early due to high interest.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Store Manager - Surrey Area - 39 Hours (designate) in Bagshot employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Surrey Area - 39 Hours (designate) in Bagshot
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with Pets at Home. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your passion for pet care aligns with our mission to be the Best Pet Care Business in the World. We love seeing candidates who genuinely care!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past management roles where you inspired your team or exceeded KPIs. We want to hear about your successes and how you can bring that energy to our stores.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Pets at Home family!
We think you need these skills to ace Store Manager - Surrey Area - 39 Hours (designate) in Bagshot
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for pet care and how it aligns with our mission at Pets at Home.
Highlight Your Leadership Skills: As a Store Manager Designate, you'll be leading a team. Make sure to showcase your management experience and any specific achievements in your previous roles. We want to see how you've inspired and motivated your teams!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pets at Home and their mission. Understand their products, services, and community involvement. This will show your genuine interest and help you connect your experience to their values.
✨Showcase Your Leadership Skills
As a Store Manager Designate, you'll need to lead a team effectively. Prepare examples of how you've motivated teams in the past, tackled challenges, and achieved sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service
Pets at Home prides itself on outstanding customer service. Be ready to discuss how you’ve delivered excellent service in previous roles. Share specific instances where you went above and beyond for customers, as this aligns with their mission to be the best pet care business.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think about scenarios related to stock control, team dynamics, or health and safety compliance. Practising these will help you respond confidently during the interview.