At a Glance
- Tasks: Lead the store team, manage operations, and ensure top-notch customer service.
- Company: Join Pets at Home, a community-focused pet care retailer dedicated to pets and their owners.
- Benefits: Enjoy competitive pay, annual bonuses, 28+ days leave, and a 20% colleague discount.
- Why this job: Be part of a fun, supportive environment while making a difference in pet care.
- Qualifications: Retail experience with supervisory skills; flexible availability required.
- Other info: Comprehensive training provided, plus opportunities for personal growth and development.
The predicted salary is between 24000 - 33600 ÂŁ per year.
Assistant Store Manager – Burgess Hill
Who are we?
We’re Pets at Home – if you’re someone who loves pets, you might already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores – where local people work with local pet owners and help local pets.
What’s the role?
Reporting to the Store Manager, you will be a vital member of the store management team. You will be a Duty Manager and take full responsibility for the store in the absence of the Deputy or Store Manager. You will be involved in absolutely everything of the store’s running, such as recruitment, stock control and store standards. Your Store Manager will empower you to ensure that your team are maximising sales and performance across all primary KPI’s. You will lead from the front with a hands-on approach. You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work.
We will give you the training, skills, and knowledge to provide our customers with service that reflects our goals of being the ‘Best Pet Care Business in the World’. You’ll enjoy a competitive salary, opportunity to earn an annual bonus , as well as a comprehensive range of benefits.
About our store
The Pets at Home store in Burgess Hill is surrounded by a variety of local amenities, making it a convenient and appealing place to work. Just minutes away is The Martlets Shopping Centre , with a selection of shops, cafes, and dining options that are ideal for grabbing lunch or picking up essentials. Nearby, St John’s Park provides a green oasis with sports facilities, playgrounds, and peaceful walking paths, offering a great spot to relax after work. Burgess Hill also benefits from excellent transport links , with quick access to the A23 and a direct rail connection to Brighton and London , making commuting easy. This blend of convenience, green spaces, and connectivity makes Burgess Hill a great location to be part of the Pets at Home team.
Who are we looking for?
• Experienced in working within the retail sector with a minimum of 6 months hands-on supervisory/management experience.
• Flexible. Due to the nature of working within a busy retail environment, we need you to have the ability to work a flexible shift pattern across 7 days a week.
• Passionate for retail and has a proven track record of delivering high standards and great results.
• A team player with excellent communication skills to engage and inspire your team.
• Ready to take on 6 months of industry-leading training covering all the key aspects of the role, handling and caring for Pets, Customer Service and Health and Safety.
Your Benefits
We reward and recognise our managers in ways that matter to them. Our benefits reflect our support of your mental, emotional, and financial wellbeing, both now and in the future. Here are some of our benefits which may be available to you:
• Annual bonus
• At least 28* days paid annual leave, which will rise to 33* days after 2 years (*this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
• Extra day off for your birthday
• Life Assurance – 4 times your annual salary
• Company pension contribution of 4%
• Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand.
Please note that we reserve the right to close a vacancy before the closing date due to the large volume of applications that we may receive. It’s important that our team can manage application levels whilst offering a positive candidate experience. If you are interested in this vacancy, please apply now to avoid the disappointment of this happening.
“Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!”
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Assistant Store Manager - Full Time - 39 hours employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Full Time - 39 hours
✨Tip Number 1
Familiarize yourself with the Pets at Home brand and its values. Understanding their commitment to pet care and community engagement will help you align your answers during the interview and show that you're a great fit for their culture.
✨Tip Number 2
Highlight your previous retail management experience by preparing specific examples of how you've successfully led a team, managed stock, or improved store performance. This will demonstrate your capability to take on the responsibilities of an Assistant Store Manager.
✨Tip Number 3
Show your passion for pets and retail during your interactions with the team. Whether it's through casual conversations or during the interview, expressing your love for animals can set you apart as a candidate who truly embodies the spirit of Pets at Home.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours. Since the role requires adaptability across a busy retail environment, demonstrating your willingness to work various shifts will make you a more attractive candidate.
We think you need these skills to ace Assistant Store Manager - Full Time - 39 hours
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Store Manager position. Highlight key responsibilities such as recruitment, stock control, and team leadership in your application.
Show Your Passion for Retail: In your cover letter, express your passion for retail and how your previous experience aligns with the values of Pets at Home. Mention specific examples of how you've delivered high standards and great results in past roles.
Highlight Team Leadership Skills: Emphasize your supervisory or management experience in your CV. Provide examples of how you have inspired and engaged your team in previous positions, showcasing your excellent communication skills.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job listing. Use keywords from the job description to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
Make sure to express your love for pets during the interview. Share any personal experiences you have with animals, as this will resonate with the company's values and demonstrate your genuine interest in the role.
✨Highlight Your Retail Experience
Be prepared to discuss your previous retail experience, especially any supervisory or management roles. Provide specific examples of how you've successfully led a team or improved store performance in the past.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to work various shifts. This shows that you understand the demands of a busy retail environment.
✨Engage with the Interviewer
Use excellent communication skills to engage with the interviewer. Ask questions about the team culture and store operations, showing that you're not only interested in the position but also in contributing positively to the workplace.