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- Tasks: Lead a passionate team in delivering exceptional pet care and customer service.
- Company: Join Pets at Home, a community-focused hub for pet lovers.
- Benefits: Enjoy competitive pay, annual bonuses, and generous leave policies.
- Why this job: Make a real impact in the lives of pets and their owners every day.
- Qualifications: 2+ years of retail management experience and strong leadership skills.
- Other info: Comprehensive training provided and a fun, positive work environment.
The predicted salary is between 30000 - 42000 £ per year.
At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.
We're looking for a Store Manager to lead our team in Alton. Reporting directly to the Area Manager, you'll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers.
Your key responsibilities will include:
- Overseeing all aspects of daily operations, from stock control to store standards.
- Leading and inspiring your team to achieve sales targets and exceed KPIs.
- Creating a positive and fun working environment for your colleagues.
- Ensuring health and safety compliance across the store.
- Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.
We'll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.
We're looking for someone with:
- At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting.
- A passion for retail and a proven track record of delivering excellent results.
- Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
- Strong communication and leadership skills to engage and motivate your team.
- A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety.
We reward our Store Managers with a comprehensive package designed to support your well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- A birthday day off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Don't wait apply now! We may close the vacancy early due to high interest.
Locations
Store Manager in Alton, Hampshire employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Alton, Hampshire
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Pets at Home. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with leading a team in a fast-paced retail environment. Confidence is key!
✨Tip Number 3
Show off your passion for pets! During the interview, share personal stories or experiences that highlight your love for animals. This will resonate with the hiring team and demonstrate that you’re not just looking for any job, but this job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Store Manager position.
We think you need these skills to ace Store Manager in Alton, Hampshire
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your connection to animals and how it drives your desire to work in pet care.
Highlight Your Management Experience: Make sure to emphasise your management experience in retail. We want to see how you've led teams, achieved sales targets, and created a positive work environment. Use specific examples to showcase your leadership skills!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and qualities mentioned in the job description. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Pets at Home
✨Know Your Stuff About Pets
Before the interview, brush up on your knowledge of pet care and the products offered at Pets at Home. Being able to discuss specific pet care topics or products will show your passion and understanding of the industry, which is crucial for a Store Manager role.
✨Showcase Your Leadership Skills
Prepare examples from your past management experience where you successfully led a team. Think about times when you motivated your colleagues or exceeded sales targets. This will demonstrate your ability to inspire and manage a team effectively.
✨Emphasise Customer Service Excellence
Be ready to talk about how you’ve delivered outstanding customer service in previous roles. Share specific instances where you went above and beyond for customers, as this aligns with the company’s mission to be the best pet care business in the world.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could include inquiries about the store's community involvement or how they support their staff's development. It shows your genuine interest in the role and the company culture.
