Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to drive sales and deliver exceptional customer service.
- Company: Join Pets at Home, a leading pet care business and community hub.
- Benefits: Enjoy competitive pay, annual bonuses, and generous leave policies.
- Why this job: Make a real impact in a fast-paced environment while helping pets thrive.
- Qualifications: Previous retail management experience and a passion for sales and service.
- Other info: Comprehensive training provided with excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Who are we? We're Pets at Home, one of the UK's leading pet care businesses. Our Pet Care Centres are more than stores; they're community hubs where passionate teams deliver exceptional service and expert advice to help pet owners give their companions the very best care.
What's the role? We're looking for a Deputy Store Manager to join our team in Oxford Cowley. This is a fast-paced, results-driven role where you'll work closely with the Store Manager to drive sales performance, hit key targets, and deliver outstanding customer service every day. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team, managing operations, and ensuring every customer leaves delighted. From optimising stock levels to motivating your team to exceed KPIs, you'll play a pivotal role in the store's success.
Your key responsibilities will include:
- Driving sales growth and achieving ambitious KPIs across all areas of the business.
- Inspiring and leading your team to deliver exceptional service and create a customer-focused environment.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and ensuring operational excellence at all times.
We'll provide comprehensive training and development to give you the tools and confidence to succeed in this high-impact role.
We'd love to hear from you if you:
- Have previous management experience in a retail environment.
- Are passionate about sales, service delivery, and achieving results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits:
- Annual bonus opportunities linked to performance.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
At Pets at Home, we embrace diversity and encourage everyone to bring their best selves to work. If you're ready to make a real impact and help us deliver exceptional results, we want to hear from you! Don't wait, apply now!
Deputy Manager - Oxford Cowley in Rose Hill employer: Pets at Home Retail
Contact Detail:
Pets at Home Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Oxford Cowley in Rose Hill
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Pets at Home. A friendly chat can lead to insider tips or even a referral that could give you an edge.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your passion for pet care aligns with our mission. We love candidates who can demonstrate their commitment to exceptional service and community engagement.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past management experiences where you inspired your team or drove sales. We want to see how you can motivate others and achieve results in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a difference in the lives of pets and their owners.
We think you need these skills to ace Deputy Manager - Oxford Cowley in Rose Hill
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for pet care and retail in your application. Share any relevant experiences that highlight your love for animals and customer service – it’ll make you stand out!
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role. Highlight your management experience and any achievements in driving sales or leading teams. We want to see how you can contribute to our success!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific skills that align with the job description, and don’t forget to show your personality!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, and ensures your application goes directly to us. Don’t miss out on this opportunity!
How to prepare for a job interview at Pets at Home Retail
✨Know the Company Inside Out
Before your interview, make sure you research Pets at Home thoroughly. Understand their values, mission, and what makes them a leader in pet care. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, driven sales, or improved customer service. Be ready to discuss how you inspire and motivate others.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, like managing stock levels or dealing with a dissatisfied customer. Think of relevant scenarios from your previous roles and how you resolved them, highlighting your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about contributing to the store's success.