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- Tasks: Lead a vibrant team, ensuring top-notch customer experiences and smooth store operations.
- Company: Join Pets at Home, a leading pet care business dedicated to community and pet welfare.
- Benefits: Enjoy bonuses, generous leave, birthday off, life assurance, and 20% colleague discounts.
- Why this job: Grow your skills in a fun, supportive environment while making a difference for pets and their owners.
- Qualifications: Previous retail management experience, strong communication skills, and a passion for pets required.
- Other info: Diversity is celebrated here; your unique contributions are valued!
The predicted salary is between 30000 - 42000 £ per year.
Join Our Team as Deputy Store Manager in Guernsey. Are you a natural leader with a passion for people, pets, and retail? We are looking for a Deputy Store Manager to help lead our fantastic team in Guernsey. In this key role, you will work side by side with the Store Manager to deliver an outstanding customer experience and keep our store running smoothly every day.
When the Store Manager is away, you will step confidently into the lead Store managing the team, driving performance, and ensuring every aspect of the store is at its best, from staffing and stock to service and standards.
What You’ll Be Doing:
- Inspiring your team to deliver a fun, friendly, and engaging environment for customers and their pets.
- Driving performance by hitting sales targets and delivering key KPIs.
- Taking ownership of recruitment, training, stock control, and store standards.
- Leading from the front, setting the tone and pace for a high-performing, customer-first culture.
Why Join Us?
We believe in investing in our people. You will receive full training and development to build your skills and confidence so you can provide the very best care for our customers and their pets. Whether you’re stepping up or stepping in, we will support you every step of the way.
Who are we looking for?
- Previous management experience in a retail environment.
- Passionate about retail and delivering exceptional results.
- Flexible to work shifts.
- Excellent communication and leadership skills to engage and inspire your team.
- Able to commit to a robust training schedule, covering customer service, health and safety, and pet care.
Benefits:
We reward our management team with a comprehensive package designed to support your well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home.
Who are we? We are Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
Ready to take the next step in your retail career? Come and grow with us in Guernsey!
Pets just see people; they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.
Deputy Manager in Guernsey, Channel Isles employer: Pets at Home Retail
Contact Detail:
Pets at Home Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Guernsey, Channel Isles
✨Tip Number 1
Familiarise yourself with the specific products and services offered by Pets at Home. Understanding their range will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss how you inspired your team to achieve targets and maintain high standards.
✨Tip Number 3
Research the local community in Guernsey and think about how you can engage with pet owners there. Being able to discuss community involvement and customer engagement strategies will set you apart.
✨Tip Number 4
Prepare to discuss your flexibility and commitment to training. Highlight any previous experiences where you adapted to new challenges or learned new skills quickly, as this aligns with the robust training schedule mentioned in the job description.
We think you need these skills to ace Deputy Manager in Guernsey, Channel Isles
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management experience in retail. Emphasise your leadership skills and any achievements related to driving sales and team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and retail. Mention specific examples of how you've inspired teams or improved customer experiences in past roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, flexibility, and the ability to manage stock control and store standards.
Show Enthusiasm for the Company: Demonstrate your knowledge about Pets at Home and their commitment to pet care. Express why you want to be part of their team and how you align with their values.
How to prepare for a job interview at Pets at Home Retail
✨Show Your Leadership Skills
As a Deputy Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you inspired and motivated them to achieve their goals.
✨Know the Company and Its Values
Familiarise yourself with Pets at Home and its commitment to pet care and community engagement. Be ready to discuss how your values align with theirs and how you can contribute to their mission of providing exceptional service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about times when you've had to manage stock issues or resolve customer complaints effectively.
✨Highlight Your Retail Experience
Make sure to emphasise your previous management experience in retail. Discuss specific achievements, such as hitting sales targets or improving store standards, to showcase your capability to drive performance.
