Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to create an amazing experience for pets and their owners.
- Company: Join Pets at Home, a top pet care business in the UK.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and great discounts on pet products.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: 1 year of retail management experience and a love for pets.
- Other info: Flexible shifts and comprehensive training provided for your success.
The predicted salary is between 30000 - 30000 £ per year.
Who are we? We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
What's the role? We're looking for a Deputy Manager to join our team in York. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store's overall success.
We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for? We'd love to hear from you if you:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits: We reward our management team with a comprehensive package designed to support your well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities.
Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you! Don't wait - apply now! We may close the vacancy early due to high interest.
Deputy Manager - York - 39 hours in Clifton employer: Pets at Home Retail
Contact Detail:
Pets at Home Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - York - 39 hours in Clifton
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Pets at Home. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your management experience aligns with the role of Deputy Manager. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show your passion for pets! Since this role is all about creating a great experience for customers and their furry friends, share your love for animals during the interview. It’ll help you connect with the interviewers and demonstrate that you’re a great fit for the culture.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy Manager - York - 39 hours in Clifton
Some tips for your application 🫡
Show Your Passion for Pets: When you're writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animals and how it connects to the role.
Tailor Your Experience: Make sure to align your previous management experience with the responsibilities of the Deputy Manager role. Highlight specific achievements that demonstrate your ability to lead a team and drive sales performance.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon to ensure we can easily see how you fit the role. Remember, we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in York!
How to prepare for a job interview at Pets at Home Retail
✨Know Your Stuff About Pets
Since this role is all about pets, make sure you brush up on your pet knowledge. Familiarise yourself with common pet care practices, products, and even the latest trends in the pet industry. This will not only show your passion but also help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others to achieve their best.
✨Understand the Business Metrics
Get a grasp on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you’ve driven sales performance in previous roles and what strategies you would implement to meet targets at Pets at Home.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing stock shortages. Think through your responses ahead of time, focusing on your problem-solving skills and ability to maintain high standards under pressure.