Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional service to clients and care for their pets in a busy veterinary practice.
- Company: Join a friendly and dedicated team at Wolverhampton Vets for Pets.
- Benefits: Enjoy discounts, career development opportunities, and a competitive salary of £12.21 per hour.
- Why this job: Make a difference in the lives of pets and their owners while thriving in a supportive environment.
- Qualifications: Passion for service, love for pets, and strong communication skills are essential.
- Other info: Part-time role with 22 hours per week, including Saturday shifts.
The predicted salary is between 12 - 16 £ per hour.
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success. Your great client service during a client's visit will ensure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance, and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
Responsibilities- Provide an exceptional service to clients and care to their pets, acting as a link between clients and the clinical team.
- Ensure client satisfaction during visits so clients leave with confidence that they received exceptional service and look forward to their next visit.
- Greet clients and offer support, guidance, and expertise; manage payments and future bookings confidently.
- Coordinate the day-to-day routines of the practice using the online booking system (computer literacy is required).
- Work part-time: 22 hours per week, including 1 in 5 Saturday shifts (9am to 5pm).
- Provide additional hours to support holiday cover as required.
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
- You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
- You are calm, attentive, and always focus on the clients' needs.
- You will bring enthusiasm and drive to your role; a passion for service is matched with a love of pets.
- You can handle a range of situations, from comforting a client who has received bad news about their pet to sharing in the joy of a puppy's first visit to the vet.
- Your personality is infectious and, with fellow colleagues, you create a welcoming and friendly atmosphere in the practice.
- In short, you like to be busy, enjoy helping people and their pets, and always endeavour to make a difference.
If you love delivering excellent service and thrive in a team environment, there is an opportunity at our Wolverhampton Vets for Pets practice. Following the retirement of a valued team member, we are looking for someone to join our friendly and dedicated team.
Benefits & Salary- 20% discount at the Vet Group, Pets at Home and the Groom Room; access to discounts and cashbacks.
- In-house career development opportunities, pension, and holiday allowance.
- Salary: 12.21 per hour.
We want our colleagues to be as diverse as our clients. Our teams are inclusive and celebrate difference so if you meet our role requirements, we'd love to hear from you.
Veterinary Receptionist - Wolverhampton employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Wolverhampton
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the veterinary practice. Familiarise yourself with their services and values so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing how you can provide exceptional service to clients and their pets.
✨Tip Number 3
Show your personality! During the interview, let your passion for pets and client service shine through. Share personal stories that highlight your experience and ability to connect with both clients and their furry friends.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to our site, submit your application, and don’t forget to follow up with a friendly email to express your excitement about the role!
We think you need these skills to ace Veterinary Receptionist - Wolverhampton
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any experiences you've had with pets, whether it's caring for your own or volunteering at a shelter. We want to see that you genuinely care about providing the best service to our furry friends.
Highlight Your Customer Service Skills: Since client satisfaction is key, make sure to emphasise your previous customer service experience. Talk about how you've handled challenging situations and ensured clients left happy. We’re all about creating a welcoming atmosphere, so show us how you can contribute!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re tech-savvy, which is a must for managing our online booking system.
How to prepare for a job interview at Pets at Home Limited
✨Know Your Stuff
Familiarise yourself with the practice's services and any additional offerings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your People Skills
Prepare examples of how you've built strong relationships with clients or handled difficult situations. Being calm and attentive is key, so think of times when you've gone above and beyond for someone.
✨Practice Makes Perfect
Rehearse common interview questions, especially those related to customer service and teamwork. You want to come across as friendly and approachable, so practice your tone and body language too!
✨Tech Savvy is a Must
Brush up on your computer skills, particularly if you’ll be using an online booking system. Be ready to discuss your experience with technology and how you can manage day-to-day routines efficiently.
