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- Tasks: Lead a team to create an engaging, customer-focused environment while managing store operations.
- Company: Join Pets at Home, a leading pet care business passionate about pets and community.
- Benefits: Enjoy annual bonuses, generous leave, birthday off, life assurance, and great discounts.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: 1 year of retail management experience and a passion for delivering exceptional results.
- Other info: Comprehensive training provided with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Deputy Manager to join our team in Swindon. As the Deputy Store Manager, you will work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you will take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
We will provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Responsibilities:- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store's overall success.
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
We reward our management team with a comprehensive package designed to support your well-being, including:
Benefits:- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Deputy Store Manager in Swindon employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager in Swindon
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the retail world. A personal recommendation can go a long way in landing that Deputy Store Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us your passion for pets and retail during the chat. We want to see how you can inspire and lead a team while keeping our customers happy!
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on your management experience and how you've driven sales performance in the past. Confidence is key when you're aiming to take charge as a Deputy Store Manager!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Pets at Home!
We think you need these skills to ace Deputy Store Manager in Swindon
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animals and how it connects to the role of Deputy Store Manager.
Highlight Your Management Experience: Make sure to emphasise your management experience in retail. We want to see how you've led teams, driven sales, and managed operations. Use specific examples to demonstrate your skills and achievements!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Mention key responsibilities like stock management and team leadership to show you’re the perfect fit for our store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Pets at Home Limited
✨Know the Company Inside Out
Before your interview, make sure you research Pets at Home thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to inspire and lead your team. Prepare examples from your past management experience that highlight your leadership style, how you've motivated teams, and any successful outcomes you've achieved. Be ready to discuss how you can create a fun and engaging environment.
✨Demonstrate Your Customer Focus
Since the role involves ensuring the best possible experience for customers and their pets, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to exceptional service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various situations. Think about scenarios related to stock management, team performance, or customer complaints. Practising your responses will help you feel more confident and articulate during the interview.
