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- Tasks: Provide exceptional customer service and care for pets in our vibrant store.
- Company: Join Pets at Home, where we celebrate the bond between pets and their owners.
- Benefits: Enjoy competitive pay, paid holidays, and a 20% discount on store purchases.
- Why this job: Be part of a passionate team making a difference in pet care and customer experiences.
- Qualifications: Strong communication skills and a love for pets are essential.
- Other info: Flexible shifts with opportunities for career progression and community charity work.
The predicted salary is between 11 - 16 £ per hour.
Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands. Availability required 3 - 4 days, will include weekends. Shifts between 7am - 8:30pm. Opportunity for overtime available.
Responsibilities
- Exceed customer expectations by upholding top pet care standards and ensuring excellent operations.
- Build strong customer relationships and enhance their experience with us.
Qualifications
- Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
- Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
- Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
- Eagerness to Learn: A keen interest in ongoing learning and professional development.
- Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
- Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
- Flexibility: Willingness to work shifts that may include evenings, weekends and some bank holidays.
Benefits
- Attractive rates of pay
- Paid holidays
- Additional leave for birthdays and special occasions
- 20% colleague discount in Stores
- Discretional annual bonus scheme
- Access to other discounts and benefits
- Opportunity to do charity work in your local community
- Career progression
Store Colleague - Shrewsbury employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague - Shrewsbury
✨Tip Number 1
Get to know the company! Before your interview, spend some time learning about Pets at Home and their values. This will help you connect with the team and show that you're genuinely interested in being part of their pet-loving family.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your commitment to outstanding service, which is key for a Store Colleague.
✨Tip Number 3
Be ready to showcase your teamwork abilities! During the interview, highlight times when you collaborated with others to achieve a goal. This will show that you understand the importance of working together to create a great experience for customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and eager to join our team. Don’t forget to check your email regularly for updates!
We think you need these skills to ace Store Colleague - Shrewsbury
Some tips for your application 🫡
Show Your Passion for Pets: Let your love for pets shine through in your application! Share any personal experiences you have with animals, whether it's owning a pet or volunteering at an animal shelter. We want to see that you're genuinely excited about joining our team.
Highlight Your Customer Service Skills: Since providing exceptional customer service is key, make sure to showcase your relevant experience. Talk about times you've gone above and beyond for customers, and how you’ve built strong relationships. We’re all about making our customers feel valued!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at Pets at Home Limited
✨Know Your Pets
Brush up on your knowledge about different pets and their needs. Being able to discuss pet care topics during the interview will show your passion and understanding of the role, which is crucial for a Store Colleague.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you went above and beyond to meet customer needs, as this aligns perfectly with what Pets at Home values.
✨Demonstrate Team Spirit
Think of instances where you worked effectively in a team. Be ready to share how collaboration helped achieve goals, as teamwork is essential in providing excellent service in a retail environment.
✨Be Flexible and Eager to Learn
Express your willingness to work varied shifts and your enthusiasm for learning new things. This shows that you’re adaptable and committed to personal growth, which is highly valued in this role.
