At a Glance
- Tasks: Deliver outstanding customer service and build strong relationships with pet lovers.
- Company: Leading pet care retail company focused on customer delight.
- Benefits: Attractive pay, extra leave for special occasions, and personal development opportunities.
- Why this job: Join a fun team and grow your career while helping pets and their owners.
- Qualifications: Enthusiasm for pets and excellent communication skills.
- Other info: Flexible working hours, including weekends, to fit your lifestyle.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading pet care retail company is seeking enthusiastic individuals for the role of Store Colleague in Thurrock. The successful candidate will ensure exceptional customer service by addressing inquiries, resolving issues, and building strong relationships with customers.
Flexibility in working hours, including weekends, is essential for this role. The position offers opportunities for personal development and progression, as well as a range of benefits including attractive pay rates and additional leave for special occasions.
Pet Care Store Associate - Customer Delight & Career Growth employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Pet Care Store Associate - Customer Delight & Career Growth
β¨Tip Number 1
Get to know the company! Research their values and mission, especially around customer service. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your people skills! Since this role is all about customer delight, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
β¨Tip Number 3
Be flexible and open-minded! The job requires working weekends, so be ready to discuss your availability. Showing that you're adaptable can really set you apart from other candidates.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows that youβre proactive and keen on joining our pet care family.
We think you need these skills to ace Pet Care Store Associate - Customer Delight & Career Growth
Some tips for your application π«‘
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any relevant experiences you have with animals, whether it's volunteering at a shelter or simply being a pet owner. We want to see that you're genuinely excited about working in the pet care industry.
Highlight Customer Service Skills: Since this role is all about customer delight, make sure to emphasise your customer service skills in your application. Talk about any previous roles where you've helped customers, resolved issues, or built strong relationships. Weβre looking for those who can create a welcoming atmosphere for our furry friends and their humans!
Be Flexible and Open-Minded: Flexibility is key in this role, so mention your willingness to work varied hours, including weekends. We appreciate candidates who are adaptable and ready to jump in when needed. Show us that youβre ready to embrace the dynamic nature of retail!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Itβs super easy and ensures your application gets to the right people. Plus, youβll find all the details about the role and our company culture there!
How to prepare for a job interview at Pets at Home Limited
β¨Know Your Stuff About Pets
Brush up on your knowledge of different pet breeds, common health issues, and care tips. This will not only impress the interviewers but also show your genuine passion for pets, which is crucial for a role in a pet care store.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you resolved issues or went the extra mile for customers. This will demonstrate your ability to build strong relationships, which is key for this role.
β¨Flexibility is Key
Since the job requires flexibility in working hours, be ready to discuss your availability. Highlight your willingness to work weekends and adapt to changing schedules, as this will show that you're committed to the role.
β¨Express Your Desire for Growth
Talk about your career aspirations and how you see yourself growing within the company. Mention any specific skills you want to develop or areas youβre interested in, as this aligns with the company's focus on personal development and progression.