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- Tasks: Provide exceptional service to clients and their pets while managing bookings.
- Company: A passionate pet care company in West Carr.
- Benefits: Competitive hourly rate, flexible hours, and various perks.
- Why this job: Join a fun team and make a difference in the lives of pets and their owners.
- Qualifications: Strong interpersonal skills and a love for animals are a must.
- Other info: Full-time role with weekend shifts and great career growth potential.
The predicted salary is between 24000 - 36000 £ per year.
A pet care company in West Carr is seeking a dedicated individual to provide exceptional service to clients and their pets. The role involves welcoming clients, managing bookings, and providing insightful guidance about services. Candidates should demonstrate strong interpersonal skills and a passion for pet care. A commitment to customer service is essential.
The position is full-time, working 31.5 hours per week, including weekends, and offers a competitive hourly rate along with various benefits.
Pet Care Client Experience Specialist employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet Care Client Experience Specialist
✨Tip Number 1
Get to know the company! Research their values and services so you can chat about them during your interview. Showing genuine interest in their mission will definitely set you apart.
✨Tip Number 2
Practice your people skills! Since this role is all about client experience, think of scenarios where you’ve provided excellent service before. Be ready to share those stories to highlight your interpersonal skills.
✨Tip Number 3
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen on the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace Pet Care Client Experience Specialist
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your dedication to pet care. We want to see that you genuinely care about our furry friends.
Tailor Your Application: Make sure to customise your application to fit the role of Pet Care Client Experience Specialist. Highlight your relevant skills and experiences that align with the job description. This shows us that you’ve done your homework and are serious about joining our team.
Be Personable: Since this role is all about client interaction, use a friendly and approachable tone in your written application. We’re looking for someone who can connect with clients and their pets, so let your personality come through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Pets at Home Limited
✨Know Your Pet Care Stuff
Brush up on your knowledge about different pet care services and common pet issues. Being able to discuss these topics confidently will show the interviewers that you’re passionate about pets and ready to provide insightful guidance.
✨Show Off Your Interpersonal Skills
Prepare examples of how you've successfully interacted with clients in the past. Whether it’s resolving a complaint or simply making someone feel welcome, demonstrating your strong interpersonal skills will be key in this role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult client or managing a booking error. Think through your responses ahead of time so you can showcase your problem-solving abilities and commitment to customer service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific services they offer. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
