Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver outstanding client care and support pet owners in a friendly environment.
- Company: Join the supportive team at Oxford Cowley Vets for Pets.
- Benefits: Enjoy discounts, career development, pension, and holiday allowance.
- Why this job: Make a real difference in pets' lives while building strong client relationships.
- Qualifications: Experience in a client-facing role and a passion for pets.
- Other info: Flexible hours with both full-time and part-time options available.
The predicted salary is between 24000 - 36000 £ per year.
Oxford Cowley Vets for Pets is hiring an experienced Veterinary Receptionist to join our friendly and supportive team. If you’re passionate about delivering outstanding client care and thrive in a team-focused environment, this could be the perfect role for you.
Ensuring every client visit is a positive experience, leaving clients feeling confident in the care provided and looking forward to their next visit. Welcoming clients and offering support, guidance, and reassurance, while confidently managing payments and future bookings. Supporting the smooth day-to-day running of the practice using our online booking system, so strong computer literacy is essential. We offer both full-time and part-time hours, with a rota that includes working two weekends out of every four.
What you’ll do- Provide exceptional service to our clients and the very best care for their pets, acting as a key link between clients and the clinical team.
- Build strong relationships with our clients, their pets, and the wider practice team—this will be essential to your success in the role.
- Support the practice with day-to-day receptionist duties, including managing payments and future bookings using the online booking system.
- Previous experience as a Veterinary Receptionist or in a similar client-facing role.
- A friendly and welcoming manner, acting as the first point of contact for clients and their pets when they arrive at the practice.
- The ability to provide confident guidance by staying up to date with practice services and any additional offerings.
- A calm, attentive approach, with a strong focus on meeting clients' needs at all times.
- Enthusiasm, energy, and a genuine passion for delivering excellent service, matched by a love of pets.
- The resilience and empathy to handle a variety of situations, from supporting clients through difficult news to sharing in the excitement of a new puppy's first visit.
- A positive, infectious personality that helps create a welcoming and friendly atmosphere alongside your colleagues.
- 20% discount at the Vet Group, Pets at Home and the Groom Room
- Access to discounts and cashbacks
- In-house career development opportunities
- Pension and holiday allowance
Veterinary Receptionist - Cowley in Oxford employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist - Cowley in Oxford
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Oxford Cowley Vets for Pets. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the friendly face clients see first. Role-play common scenarios with friends or family to boost your confidence in handling client interactions and managing their needs.
✨Tip Number 3
Show off your tech skills! Since you'll be using an online booking system, brush up on your computer literacy. Maybe even take a quick online course to feel more confident navigating similar systems.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which is exactly what we’re looking for!
We think you need these skills to ace Veterinary Receptionist - Cowley in Oxford
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any personal experiences or stories that highlight your enthusiasm for providing excellent care and service to pets and their owners.
Tailor Your Experience: Make sure to highlight your previous experience as a Veterinary Receptionist or in similar roles. Use specific examples that demonstrate your skills in client care, managing bookings, and handling payments to show us you’re the right fit!
Keep It Friendly and Professional: Since you'll be the first point of contact for clients, your application should reflect a warm and welcoming tone. Balance professionalism with a friendly vibe to give us a taste of how you’ll interact with our clients and their pets.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role.
How to prepare for a job interview at Pets at Home Limited
✨Know Your Stuff
Make sure you brush up on the services offered by the practice and any recent updates in veterinary care. Being able to confidently discuss these topics will show your passion for the role and help you build rapport with the interviewers.
✨Showcase Your People Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Prepare examples of how you've successfully handled client interactions in the past, especially in challenging situations. This will demonstrate your ability to provide exceptional service and support.
✨Familiarise Yourself with Technology
Since strong computer literacy is essential, take some time to get comfortable with online booking systems or similar software. If you can, practice using a demo version or ask someone to walk you through it. This will help you feel more confident during the interview.
✨Bring Your Enthusiasm
Let your genuine love for animals and enthusiasm for the role shine through. Share personal stories about your experiences with pets or how you've gone above and beyond in previous roles. A positive attitude can make a lasting impression!
