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- Tasks: Lead a team in a pet care centre, driving sales and ensuring an exceptional shopping experience.
- Company: Join Pets at Home, the UK's leading pet care business with a community-focused approach.
- Benefits: Enjoy annual bonuses, generous leave, life assurance, and exclusive colleague discounts.
- Why this job: Make a real impact in a fun environment while caring for pets and their owners.
- Qualifications: 2+ years of retail management experience and strong leadership skills required.
- Other info: Comprehensive training provided to help you excel in your role.
The predicted salary is between 28800 - 43200 £ per year.
We're looking for a Store Manager to lead our team in Alton. Reporting directly to the Area Manager, you'll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers.
Your key responsibilities will include:
- Overseeing all aspects of daily operations, from stock control to store standards.
- Leading and inspiring your team to achieve sales targets and exceed KPIs.
- Creating a positive and fun working environment for your colleagues.
- Ensuring health and safety compliance across the store.
- Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.
We'll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.
Qualifications:
- At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting.
- A passion for retail and a proven track record of delivering excellent results.
- Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
- Strong communication and leadership skills to engage and motivate your team.
- A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety.
At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- A birthday day off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Store Manager - Alton in Mount Pleasant employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Alton in Mount Pleasant
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in pet care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you’re not just passionate about retail but also about creating a fun and positive environment for both customers and your team.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve inspired your team or tackled challenges head-on. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Pets at Home.
We think you need these skills to ace Store Manager - Alton in Mount Pleasant
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for pet care and how it aligns with our mission to be the Best Pet Care Business in the World.
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your management experience. Talk about how you've inspired teams in the past, achieved sales targets, and created a positive work environment.
Be Specific About Your Achievements: Don't just say you’ve led a team; give us the details! Mention specific KPIs you've exceeded or sales targets you've smashed. Numbers speak volumes, so include them where possible to back up your claims.
Apply Through Our Website: We want to hear from you directly! Make sure to apply through our website to ensure your application gets to the right place. It’s the best way for us to connect and start the conversation about your future with us.
How to prepare for a job interview at Pets at Home Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s mission and values, especially their focus on pet care. Brush up on your knowledge of retail management and be ready to discuss how you’ve driven sales and performance in previous roles.
✨Showcase Your Leadership Skills
Be prepared to share specific examples of how you’ve led a team in the past. Highlight instances where you inspired your colleagues to achieve targets or created a positive work environment. This will demonstrate your ability to motivate and engage a team.
✨Customer Service is Key
Since delivering outstanding customer service is crucial for this role, think of examples where you went above and beyond for customers. Discuss how you would ensure an exceptional shopping experience at the store, aligning with the company’s mission to be the best in pet care.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
