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- Tasks: Lead a passionate team to create an amazing shopping experience for pet lovers.
- Company: Join Pets at Home, a top pet care business in the UK.
- Benefits: Enjoy bonuses, generous leave, birthday off, and great discounts on pet products.
- Why this job: Make a real difference in the lives of pets and their owners every day.
- Qualifications: 1 year of retail management experience and a love for pets.
- Other info: Flexible shifts and a supportive training programme await you!
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a Deputy Manager to join our team in Newmarket. As the Deputy Store Manager, you’ll work closely with the Store Manager to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store’s overall success.
Qualifications:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7‑day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4× your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own‑brand products.
Deputy Store Manager in Ipswich employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager in Ipswich
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Pets at Home. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to management and customer service. Think about your past experiences and how they relate to the role of Deputy Store Manager. We recommend doing mock interviews with a friend or family member to build your confidence.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've inspired and led a team in the past. Highlight any achievements related to driving sales or improving customer satisfaction. This will demonstrate that you have what it takes to excel in this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also keeps you fresh in their minds. And remember, if you’re keen on the role, let them know you’re excited about the possibility of joining their team!
We think you need these skills to ace Deputy Store Manager in Ipswich
Some tips for your application 🫡
Show Your Passion for Pets: When you're writing your application, let your love for pets shine through! We want to see how your passion aligns with our mission at Pets at Home. Share any relevant experiences that highlight your commitment to pet care and customer service.
Highlight Your Management Experience: Make sure to emphasise your management experience in retail. We’re looking for someone who can inspire and lead a team, so include specific examples of how you've successfully managed teams and driven sales performance in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. Show us how you fit the role of Deputy Store Manager by addressing each point directly.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Pets at Home Limited
✨Know Your Stuff About Pets
Since you're applying to a pet care business, brush up on your knowledge about different pets and their needs. Be ready to discuss how you can create a fun and engaging environment for both customers and their furry friends.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them and achieved results together.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you would drive sales performance and manage stock effectively to meet those targets.
✨Demonstrate Flexibility and Commitment
Highlight your willingness to work a flexible schedule, including weekends and bank holidays. Show that you're committed to the training process and eager to learn about customer service and health and safety in the pet care industry.
