At a Glance
- Tasks: Lead a talented team in delivering top-notch grooming for pets while setting high salon standards.
- Company: Join a vibrant grooming salon that values diversity and celebrates every pet's uniqueness.
- Benefits: Enjoy competitive pay, commission, 28 days holiday, and discounts across our pet care brands.
- Why this job: Shape the future of pet grooming while mentoring others in a fun, fast-paced environment.
- Qualifications: Experience in dog grooming is essential; a friendly attitude and willingness to learn are key.
- Other info: Flexible hours with opportunities for growth in a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
Overview
As a Head Stylist, you\’ll play a pivotal role in the success of our Pets Grooming salon, combining hands-on grooming expertise with inspiring leadership. This is more than just a grooming role—it\’s your opportunity to shape salon standards, mentor a talented team, and ensure every pet leaves looking and feeling their best.
Responsibilities
- Deliver full, high-quality grooms with confidence and precision across a variety of breeds
- Set the benchmark for grooming standards within the salon through a hands-on leadership approach
- Support and guide your team, sharing advanced grooming techniques and developing their skills
- Create a welcoming, customer-focused environment that delights pet owners
- Work closely with the Store Manager to drive salon performance, efficiency, and customer satisfaction
Qualifications
- Experienced and confident in all aspects of dog grooming, from bathing and drying to breed-specific styling and finishing
- Customer-focused, with a friendly and professional approach
- Flexible and reliable, able to work a variable schedule across six days a week (minimum 24 hours/week with potential for more during busy periods) the head stylist role is a full time vacancy
- Team oriented, with a positive attitude and a willingness to learn and grow in a fast-paced retail environment
- Goal driven, with experience in target-led environments (preferred, but not essential)
Benefits
- Attractive rates of pay plus commission, subject to targets
- 28 days paid annual leave, which will rise to 33 days after 2 years (this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
- Extra day off for your birthday
- Life Assurance – 4 times your annual salary
- Company pension contribution of 4%
- Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own bran
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don\\\’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
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Head Stylist - Newcastle-under-Lyme employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Stylist - Newcastle-under-Lyme
✨Tip Number 1
Familiarise yourself with the latest grooming techniques and trends. Being knowledgeable about various breeds and their specific grooming needs will not only boost your confidence but also impress the hiring team at StudySmarter.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you mentored or trained others. Highlighting your ability to inspire and guide a team will make you stand out as a candidate for the Head Stylist position.
✨Tip Number 3
Prepare to discuss how you create a welcoming environment for both pets and their owners. Think of examples where you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's responsibilities.
✨Tip Number 4
Research the company culture and values at StudySmarter. Understanding our commitment to diversity and community will help you articulate how your personal values align with ours during the interview process.
We think you need these skills to ace Head Stylist - Newcastle-under-Lyme
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your grooming experience, leadership skills, and customer service abilities. Use specific examples that demonstrate your expertise in dog grooming and your ability to mentor a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pet grooming and your vision for leading a team. Mention how you can contribute to creating a welcoming environment and driving salon performance.
Highlight Relevant Experience: In your application, emphasise any previous roles where you have set standards or led a team. Discuss your experience with various breeds and grooming techniques to show your confidence and versatility.
Showcase Your Customer Focus: Include examples of how you've provided excellent customer service in past roles. This could be through building relationships with pet owners or ensuring their pets receive the best care possible.
How to prepare for a job interview at Pets at Home Limited
✨Showcase Your Grooming Skills
Be prepared to demonstrate your grooming expertise during the interview. Bring a portfolio of your previous work or be ready to discuss specific techniques you've mastered. This will help you stand out as a confident and skilled candidate.
✨Emphasise Leadership Experience
As a Head Stylist, leadership is key. Share examples of how you've mentored or trained team members in the past. Highlight your ability to inspire and guide others, which is crucial for maintaining high grooming standards.
✨Create a Customer-Focused Mindset
Discuss your approach to customer service and how you ensure pet owners feel valued. Share any experiences where you went above and beyond to create a welcoming environment, as this aligns with the salon's focus on customer satisfaction.
✨Demonstrate Flexibility and Team Spirit
The role requires flexibility in scheduling and a positive attitude towards teamwork. Be ready to talk about how you've adapted to changing situations in previous jobs and how you contribute to a collaborative work environment.