At a Glance
- Tasks: Provide exceptional customer service and manage client communications in a veterinary setting.
- Company: Join a supportive and forward-thinking veterinary practice in Port Talbot.
- Benefits: Flexible hours, free parking, and a spacious colleague area with shower facilities.
- Other info: Enjoy a vibrant location near beaches and parks, perfect for outdoor adventures.
- Why this job: Be part of an exciting journey shaping client experiences in a new practice.
- Qualifications: Previous experience in veterinary reception or client care is essential.
The predicted salary is between 20250 - 24750 £ per year.
As an experienced Veterinary Receptionist, you will be a key part of the client care team, helping to create a welcoming and professional experience for every client and patient who walks through our doors.
We can offer both full or part time hours and this role will include 1 in 2 Saturday mornings.
Your responsibilities will include
Responsibilities
- Providing exceptional customer service and building strong client relationships
- Managing appointments, enquiries, and client communications
- Supporting the veterinary team with day-to-day administrative tasks
- Handling payments and maintaining accurate client records
- Ensuring the smooth running of reception and front-of-house services
- Working collaboratively with the wider practice team
If you are an experienced Veterinary Receptionist looking for a new challenge within a supportive and forward-thinking team, we would love to hear from you.
We are looking for someone who
- Has previous experience working within a veterinary reception or client care role
- Is confident, organised, and able to manage a busy workload
- Has excellent communication and customer service skills
- Is compassionate and understands the importance of providing outstanding care
- Enjoys working as part of a close-knit team and contributing to the growth of a new practice
- Our practice features
- 4 consult rooms, including a shared X‑ray room
- Separate dog and cat waiting areas
- Dedicated prep area and operating theatre
- Dentistry suite
- In‑house lab, with digital X‑ray and ultrasound planned
- 8 cat kennels, 8 dog kennels, plus 2 walk‑in kennels
- Separate isolation ward
- Spacious colleague area with shower facilities
- Free parking and secure bike storage
We’ll also have the capacity to welcome visiting specialists, enabling us to keep more advanced care in‑house.
Our Practice Owner, Rebecca, graduated from the Royal Veterinary College in 2014 and brings extensive experience from both private practice and a busy PDSA hospital.
Rebecca also holds a Certificate in Small Animal Emergency and Critical Care, ensuring expert care for every patient.
- Location
- Situated in Baglan, Port Talbot, our practice offers the perfect balance of convenience and lifestyle
- Just 5 minutes from the M4 (J41/42)
- 7‑minute walk to Baglan train station
- Bus stop directly outside the practice
- Surrounded by local amenities, including caf s, shops, and restaurants
- 2 miles from Aberavon Beach
- 20 minutes from Swansea
- Close to Margam Country Park, Afan Forest Park, and Kenfig Nature Reserve
- Within easy reach of the Bannau Brycheiniog (Brecon Beacons) National Park
- Perfect for enjoying the outdoors, weekend adventures, or a stroll along the coast!
Whether you enjoy hiking, cycling, water sports, or simply relaxing with a great coffee by the sea, this location truly has it all.
Interested? As we establish the practice, you will have the opportunity to be part of an exciting journey, helping shape the culture and client experience from the very start.
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Experienced Veterinary Receptionist - Port Talbot employer: Pets at Home Limited
Join our vibrant team as an Experienced Veterinary Receptionist in Port Talbot, where we prioritise exceptional client care and a supportive work environment. With flexible working hours, including part-time options, and a practice designed for both efficiency and comfort, you will thrive in a culture that values collaboration and professional growth. Enjoy the benefits of a location that offers easy access to local amenities and stunning outdoor activities, making it an ideal place for both work and leisure.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Veterinary Receptionist - Port Talbot
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We think you need these skills to ace Experienced Veterinary Receptionist - Port Talbot
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for the Experienced Veterinary Receptionist - Port Talbot at Pets at Home Limited, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.
Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!
Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Experienced Veterinary Receptionist - Port Talbot at Pets at Home Limited. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!
Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like Pets at Home Limited will definitely appreciate!
How to prepare for a job interview at Pets at Home Limited
✨Brush Up on Clinical Knowledge
Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.
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✨Know Your CV Backwards
As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.
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Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.
