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- Tasks: Lead a fun team, drive sales, and ensure top-notch customer experiences.
- Company: Join Pets at Home, a community-focused pet care retailer.
- Benefits: Enjoy bonuses, generous leave, birthday off, and great discounts.
- Why this job: Make a real difference for pets and their owners in your community.
- Qualifications: 1 year of retail management experience and a passion for pets.
- Other info: Comprehensive training provided with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As a Deputy Store Manager Designate, you will work closely with several Store Managers in the local area to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets.
Key responsibilities:
- Inspiring and leading your team to create a fun, engaging, and customer‑focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store's overall success.
We will provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Qualifications and skills:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7‑day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
We are Pets at Home – if you are someone who loves pets, you might already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community‑focused pet care stores – where local people work with local pet owners and help local pets.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4× your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own‑brand products.
Deputy Store Manager Designate - Croydon employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager Designate - Croydon
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your passion for pets aligns with our mission at Pets at Home, and don’t forget to share your management success stories!
✨Tip Number 3
Practice your leadership skills in mock interviews. Get a mate to throw some questions your way, especially around team engagement and driving sales. We want to see how you inspire others!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the lives of pets and their owners.
We think you need these skills to ace Deputy Store Manager Designate - Croydon
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any experiences you have with animals and how they inspire you to deliver exceptional service. We want to see that you're not just looking for a job, but that you're genuinely excited about working in a pet-focused environment.
Highlight Your Management Experience: Make sure to emphasise your management experience in retail. Talk about specific achievements or challenges you've faced and how you led your team to success. We’re looking for someone who can inspire and engage their team, so don’t hold back on showcasing your leadership skills!
Tailor Your Application: Take the time to tailor your application to the Deputy Store Manager Designate role. Use keywords from the job description and relate your past experiences to the responsibilities listed. This shows us that you’ve done your homework and are serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Pets at Home Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Deputy Store Manager Designate. Familiarise yourself with the key responsibilities like driving sales performance and overseeing store operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Leadership Skills
Since this role involves inspiring and leading a team, be prepared to share examples of how you've successfully managed a team in the past. Think about specific situations where you motivated your team or improved performance, as this will demonstrate your capability to lead effectively.
✨Emphasise Customer Focus
Pets at Home is all about delivering exceptional service. Be ready to discuss how you've created a customer-focused environment in previous roles. Share stories that highlight your commitment to customer satisfaction and how you’ve gone the extra mile for customers and their pets.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training and development opportunities available or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
