Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to create an engaging, customer-focused environment while managing store operations.
- Company: Join Pets at Home, a leading pet care business passionate about pets and community.
- Benefits: Enjoy annual bonuses, generous leave, birthday off, and great discounts on pet products.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: 1 year of retail management experience and a passion for delivering exceptional results.
- Other info: Comprehensive training provided with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Deputy Manager to join our team in Horsham. As the Deputy Store Manager, you will work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you will take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. We will provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Responsibilities:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store's overall success.
Qualifications:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Rewards:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Deputy Store Manager employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Pets at Home. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! As a Deputy Store Manager, you'll need to inspire and lead your team. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your capabilities.
✨Tip Number 3
Show your passion for pets! Since this role is all about providing exceptional care for pets and their owners, make sure to express your love for animals during your interview. Share any relevant experiences you have with pets, whether it's volunteering at an animal shelter or simply being a pet owner yourself.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly on our site, you’ll ensure your application gets the attention it deserves. Plus, it shows you're proactive and keen to be part of the Pets at Home family!
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Show Your Passion for Pets: When you're writing your application, let your love for pets shine through! We want to see how your passion aligns with our mission at Pets at Home. Share any relevant experiences that highlight your commitment to pet care and customer service.
Tailor Your CV: Make sure your CV is tailored to the Deputy Store Manager role. Highlight your management experience in retail and any specific achievements that demonstrate your ability to drive sales and lead a team. We love seeing how you've made a difference in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your skills and experiences are easy to spot!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Pets at Home!
How to prepare for a job interview at Pets at Home Limited
✨Know the Company Inside Out
Before your interview, take some time to research Pets at Home. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company and its commitment to pet care.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to inspire and lead your team. Prepare examples from your past experience where you've successfully managed a team or improved performance. Highlight your communication skills and how you engage with others to create a positive work environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to stock management, customer service, or team dynamics. Practising your responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Passion for Pets
Since this role is all about providing exceptional care for pets, share your personal experiences with animals. Whether it's volunteering at an animal shelter or simply being a pet owner, showing your passion can set you apart and resonate with the interviewers.
