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- Tasks: Lead a team to create an engaging, customer-focused environment while managing store operations.
- Company: Join Pets at Home, a leading pet care business passionate about pets and community.
- Benefits: Enjoy annual bonuses, generous leave, birthday off, and great discounts on pet products.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: 1 year of retail management experience and a passion for delivering exceptional results.
- Other info: Comprehensive training provided with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We're looking for a Deputy Manager to join our team in St Austell. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Responsibilities
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store's overall success.
Qualifications
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
Benefits
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Deputy Manager employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Pets at Home. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! As a Deputy Manager, you'll need to inspire and lead your team. Think of specific examples from your past management experience where you successfully motivated your team or solved a problem. Be ready to share these during your interview to demonstrate your skills.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions matter, and showing that you take pride in your appearance reflects well on your commitment to the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any personal experiences or stories that highlight your passion for animals and how it aligns with our mission at Pets at Home.
Highlight Your Management Experience: Make sure to emphasise your management experience in retail. We want to see how you've led teams, driven sales, and managed operations. Use specific examples to demonstrate your skills and achievements!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the Deputy Manager role specifically. Mention how your skills and experiences make you the perfect fit for overseeing store operations and leading a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Pets at Home Limited
✨Know the Company Inside Out
Before your interview, make sure you research Pets at Home thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and lead your team. Prepare examples from your past experience where you've successfully managed a team or improved performance. Highlight your communication skills and how you engage with others to create a positive work environment.
✨Demonstrate Your Passion for Pets
Since this role is all about pets, be ready to share your passion for animals. Talk about any personal experiences you have with pets or how you’ve contributed to pet care in previous roles. This will resonate well with the interviewers and show that you’re a great fit for the culture.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of situations where you had to manage stock control, handle customer complaints, or lead a team during busy periods. Practising these scenarios will help you respond confidently during the interview.