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- Tasks: Lead a fun team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Pets at Home, a leading pet care business passionate about pets and community.
- Benefits: Enjoy bonuses, generous leave, birthday off, life assurance, and great discounts.
- Why this job: Make a real impact in a vibrant environment while helping pet owners care for their companions.
- Qualifications: 1 year of retail management experience and a passion for delivering exceptional results.
- Other info: Comprehensive training provided with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We're looking for a Deputy Manager to join our team in Brentford. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Responsibilities:
- Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
- Driving sales performance and achieving key KPIs.
- Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
- Acting as Duty Manager when the Store Manager is unavailable.
- Leading by example and contributing to the store's overall success.
We'll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Qualifications:
- Have at least 1 year of management experience in a retail environment.
- Are passionate about retail and delivering exceptional results.
- Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
- Have excellent communication and leadership skills to engage and inspire your team.
- Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
Benefits:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- Your birthday off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Deputy Store Manager - Brentford employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager - Brentford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Pets at Home. Check out their social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership skills! As a Deputy Store Manager, you'll need to inspire your team. Think of examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 3
Show your passion for pets! Since this role is all about providing exceptional care for pets and their owners, make sure to express your love for animals during your interview. Share any personal experiences or insights that highlight your commitment to pet care and customer service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm for the role but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Deputy Store Manager - Brentford
Some tips for your application 🫡
Show Your Passion for Pets: When you're writing your application, let your love for pets shine through! We want to see that you're not just looking for a job, but that you genuinely care about providing the best for our furry friends and their owners.
Highlight Your Management Experience: Make sure to emphasise your previous management experience in retail. We’re keen to know how you've led teams, driven sales, and maintained high standards in your past roles. Specific examples will really make your application stand out!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Deputy Store Manager role. Mention how your skills align with our responsibilities, like stock control and team leadership, to show us you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Pets at Home Limited
✨Know the Company Inside Out
Before your interview, make sure you research Pets at Home thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to inspire and lead your team. Prepare examples from your past experience where you've successfully managed a team or improved performance. Highlight your communication skills and how you engage with others to create a positive work environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about situations where you had to manage stock control, handle customer complaints, or ensure compliance with health and safety regulations. Practising these scenarios can help you articulate your thought process during the interview.
✨Demonstrate Your Passion for Pets
Since this role is all about pets, let your passion shine through! Share personal stories or experiences that highlight your love for animals. This will resonate well with the interviewers and show that you're not just looking for a job, but a role that aligns with your interests.
