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For Companies At a Glance
- Tasks: Provide exceptional service to clients and their pets while managing bookings and payments.
- Company: A leading veterinary care provider with a focus on client satisfaction.
- Benefits: Enjoy discounts, career development opportunities, and a supportive work environment.
- Why this job: Join a passionate team and make a difference in the lives of pets and their owners.
- Qualifications: Strong customer service skills, enthusiasm for pets, and computer literacy.
- Other info: Fixed-term contract until September 2026 with potential for growth.
The predicted salary is between 30000 - 42000 £ per year.
A veterinary care provider is seeking a Client Care Advisor in Basildon on a fixed term contract until September 2026. This role emphasizes exceptional service to clients and their pets, managing payments and bookings, and fostering a welcoming atmosphere.
Ideal candidates will possess:
- Strong customer service skills
- Enthusiasm for pets
- Computer literacy
Benefits include discounts and career development opportunities.
Pet Care Client Concierge (Fixed-Term) in Basildon employer: Pets at Home Limited
Contact Detail:
Pets at Home Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet Care Client Concierge (Fixed-Term) in Basildon
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they care for pets and clients. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceptional service, think of scenarios where you’ve gone above and beyond for a client. Be ready to share these stories during your interview to demonstrate your enthusiasm and capability.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with common booking and payment systems used in veterinary practices. If you can, mention any relevant software experience during your chat with them to highlight your computer literacy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Pet Care Client Concierge (Fixed-Term) in Basildon
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets, whether it's volunteering at a shelter or simply being a pet owner. We want to see that enthusiasm for furry friends!
Highlight Your Customer Service Skills: This role is all about exceptional service, so make sure to showcase your customer service experience. Use specific examples of how you've gone above and beyond for clients in the past. We value those who can create a welcoming atmosphere!
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and long-winded sentences. We appreciate clarity, so make it easy for us to see why you're the perfect fit for the Pet Care Client Concierge role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Pets at Home Limited
✨Show Your Passion for Pets
Make sure to express your enthusiasm for animals during the interview. Share any personal experiences you have with pets, whether it's caring for them or volunteering at shelters. This will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Highlight Your Customer Service Skills
Prepare specific examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond for a client, especially in stressful situations. This will show that you understand the importance of client care in a veterinary setting.
✨Familiarise Yourself with Booking Systems
Since the role involves managing bookings and payments, it’s a good idea to brush up on any relevant software or systems you might encounter. If you have experience with similar tools, be ready to discuss that. If not, showing a willingness to learn can also impress the interviewers.
✨Create a Welcoming Atmosphere
Think about how you would create a warm and inviting environment for clients and their pets. During the interview, share your ideas on how to make clients feel comfortable and valued. This aligns perfectly with the role's emphasis on fostering a welcoming atmosphere.
