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- Tasks: Manage online retail channels like Amazon and Walmart to drive growth and optimise performance.
- Company: Join PetLab Co., a leading DTC pet supplement brand with a 50% market share.
- Benefits: Enjoy flexible working hours, private healthcare, and a generous learning budget.
- Why this job: Be part of a fast-paced team that values curiosity, collaboration, and making an impact.
- Qualifications: 2+ years in marketplace management, especially with Amazon; strong analytical skills required.
- Other info: Work hybrid, with dogs welcome in the office and a focus on continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Marketplace Manager – UK (Hybrid, 2 Days/Week in London Office)
Description PetLab Co. is the world leader in the DTC pet supplement market with 50%+ market share, 9-figure revenue, and rapidly growing globally.
We are looking for a dynamic, mid-level Marketplace Manager to join our fast-paced Growth team. In this role, you’ll work across our most important online retail channels: Amazon, Walmart, and Chewy, to deliver growth, optimise performance, and elevate operational excellence. You\’ll partner with key stakeholders across marketing, operations, customer service, and leadership to execute strategy, launch new initiatives, and ensure a seamless brand presence on all marketplace platforms.
We’re looking for someone highly analytical, commercially driven, and obsessed with testing and learning. You’ll be instrumental in helping PetLab Co. become a category-defining brand across third-party marketplaces.
Key responsibilities include:
● Driving sales performance through strategic marketplace optimisation
● Leading A/B testing and CRO experiments to enhance performance
● Managing projects aligned with marketplace growth and execution
● Collaborating with cross-functional teams to deliver unified go-to-market experiences
● Leveraging data to identify opportunities and make informed decisions
● Serving as the main point of contact with marketplace reps to strengthen partnerships
Who Will You Report Into?
Hi, I’m Tom Abbott, Head of Marketplaces at PetLab Co. As we expand our brand presence globally, this role is critical to driving our performance across leading marketplaces like Amazon, Chewy, and Walmart.
You’ll work closely with me on executing marketplace strategy, building relationships with key partners, and optimising channel performance. I’m looking for someone who’s hungry to learn, unafraid to dive deep into data, and proactive in solving problems. If you’re excited by fast growth, autonomy, and the opportunity to impact a 9-figure business, this is the role for you.
Ideal Candidate Profile
● 2+ years of experience managing marketplaces (Amazon required) for a DTC brand, agency, or startup
● Hands-on knowledge of retail media, Amazon Seller Central or Vendor Central
● Strong analytical mindset; confident in interpreting performance data and making optimisation decisions
● Comfortable running CRO tests and analysing metrics
● Highly organised with experience managing multiple projects, deadlines and initiatives
● Entrepreneurial spirit and a growth mindset & thrives in ambiguity and fast-paced environments
● Passion for pets and a love for driving results
Company Culture & Work Environment PetLab Co. is a data-driven, results-oriented environment where collaboration, curiosity, and ambition are celebrated. We believe the best ideas win, no matter where they come from. We work fast, move faster, and reward those who deliver meaningful impact.
You’ll join a team that values:
● Autonomy and accountability
● Cross-functional teamwork
● Continuous learning and experimentation
● Pet-obsessed, positive energy
Responsibilities Breakdown
- 30% Strategy & Optimisation – Owning channel performance metrics, analysing sales data, and proposing tests to improve KPIs, including driving external traffic to the channel
- 25% Execution & Operations – Managing listings, product updates, and campaign rollouts across platforms
- 20% Data & Reporting – Monitoring dashboards, performance trends, and competitor activity
- 15% Relationship Management – Acting as liaison with Amazon, Chewy, and Walmart reps, ensuring best-in-class partner support
- 10% Cross-functional Collaboration – Working with creative, customer service, and logistics teams to drive coordinated marketplace performance
Requirements
● Minimum 2 years’ experience in marketplace/eCommerce roles, with strong exposure to Amazon
● Experience in DTC, subscriptions, or performance marketing environments
● Comfortable in a hybrid setup, working 2 days/week in our London HQ
● Strong verbal and written communication skills
● Proven problem-solver with strong attention to detail
● Project management capability — experience juggling multiple initiatives simultaneously
Benefits & Perks
- Private Health Care through Vitality
- Generous Annual Leave – 28 days + public and bank holidays
- Flexible Working Hours – We focus on results and trust people to manage their time, whether working from home, while travelling, or in the office!
- Help@Hand – Employee Assistance Programme
- Royal London Pension Scheme – We offer a workplace pension scheme with one of the UK’s leading providers of group pensions. With an employer contribution of 5%!
- Enhanced Maternity / Paternity / Adoption Leave – because time with new family members is important!
- Nursery Salary Sacrifice Scheme
- Generous Learning and development budget – We always want you to keep learning.
- Puppy Therapy – working in partnership with Paws in Work to provide a boost of oxytocin twice a year.
- Generous Learning and development budget – We always want you to keep learning.
- Free breakfast, fruits and snacks – refuel and revitalise with free munchies in the office.
- Working Environment – dogs are welcome!
- Life Assurance – In the event of your death, while employed by us, your chosen beneficiaries will be provided with a tax-free lump sum equivalent of four times your basic salary.
- Discount Vouchers & Gym Memberships – get discounts at a whole range of retailers and gym memberships through our provider, WellHub.
- Electric Vehicle Scheme – Employees sacrifice salary in return for a new electric car, typically saving 30-40% of costs through income and tax and national insurance.
- Give Back Day – An extra day off in the year to volunteer plus a £50 contribution to your chosen charity.
- Health Cash Benefit – We offer the bronze package with enables you to claim a certain amount of cashback when you pay for something that is health related, i.e dental
Diversity & Inclusion Statement PetLab Co. is an equal opportunity employer that is committed to diversity and inclusion. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. We believe that diversity is at the heart of innovation and we welcome passionate candidates from all backgrounds. Come join the family and see for yourself!
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Marketplace Manager employer: PetLab Co.
Contact Detail:
PetLab Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketplace Manager
✨Tip Number 1
Familiarise yourself with the specific marketplaces mentioned in the job description, especially Amazon, Walmart, and Chewy. Understanding their unique features and best practices will help you demonstrate your expertise during interviews.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive marketplace performance in previous roles. Be ready to discuss specific metrics and outcomes that highlight your impact.
✨Tip Number 3
Network with current or former employees of PetLab Co. or similar companies. Engaging with them can provide insights into the company culture and expectations, which you can leverage in your conversations with the hiring team.
✨Tip Number 4
Prepare to discuss your project management experience, particularly how you've successfully juggled multiple initiatives. Highlighting your organisational skills will resonate well with the fast-paced environment they describe.
We think you need these skills to ace Marketplace Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing marketplaces, especially Amazon. Use specific metrics to demonstrate your success in previous roles, such as sales growth or successful campaigns.
Craft a Compelling Cover Letter: In your cover letter, express your passion for pets and how it aligns with PetLab Co.'s mission. Mention your analytical skills and provide examples of how you've used data to drive marketplace performance.
Showcase Your Analytical Skills: Since the role requires a strong analytical mindset, include examples of A/B testing or CRO experiments you've conducted. Highlight how these experiences have led to improved KPIs in your previous roles.
Highlight Cross-Functional Collaboration: Emphasise any experience you have working with cross-functional teams. Describe how you’ve collaborated with marketing, operations, or customer service to achieve unified goals in your past positions.
How to prepare for a job interview at PetLab Co.
✨Show Your Analytical Skills
As a Marketplace Manager, you'll need to demonstrate your ability to analyse data effectively. Be prepared to discuss specific examples of how you've used data to drive sales performance or optimise marketplace strategies in your previous roles.
✨Familiarise Yourself with Key Platforms
Make sure you have a solid understanding of Amazon Seller Central and other relevant platforms like Walmart and Chewy. Being able to speak confidently about your experience with these tools will show that you're ready to hit the ground running.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've faced challenges in marketplace management and how you overcame them. This will highlight your proactive approach and entrepreneurial spirit.
✨Emphasise Cross-Functional Collaboration
Since the role involves working with various teams, be ready to share examples of how you've successfully collaborated with marketing, operations, or customer service teams in the past. This will showcase your teamwork skills and adaptability.
