Legal Assistant

Location: UK Hybrid (Three days a week in our central London office near Tower Hill)

Position: Permanent

Salary: up to £33000 plus bonus and benefits

PetLab Co. is the world’s fastest-growing pet supplement business. Launching in 2018, we successfully achieved a 9-figure revenue last year. We have a loyal community of loving pet parents and over 1.5 million happy dogs whose lives have been positively impacted by our innovative products. Our team is vibrant, fast-moving, and customer-driven where high-performers are valued and rewarded.

About the Role

Reporting into the Director of Risk and Operational Readiness you will be crucial in providing administrative and operational support to the legal team and the data protection officer. You will ensure smooth workflows, and maintain legal compliance across the business. With your support, the team will continue to navigate legal regulatory complexities while driving PetLab Co forward.

Ideal Candidate’s Background

• The ideal candidate is highly organized, detail-oriented, and thrives in a structured yet fast-paced environment.
• You have excellent communication skills, can effectively juggle multiple tasks, and enjoy collaborating with internal and external stakeholders.
• You’re resourceful, adaptable, and proactive—able to anticipate challenges and find solutions quickly.
• You take pride in delivering high-quality work and supporting a team that is fundamental to business success.
• You are able to close the loop on every task and ensure proper follow-up.

Your Day-to-Day Responsibilities

• Assist legal and data privacy professionals with administrative tasks across various projects.
• Communicate clearly and professionally with internal and external stakeholders.
• Manage deadlines and priorities effectively, adapting to changing demands.
• Demonstrate resourcefulness in problem-solving and process optimization.
• Utilize Microsoft Office tools for document preparation and organization.
• Maintain a high level of professionalism and integrity in all interactions.

What You Can Expect

• Clear Reporting – We ensure transparency with accurate, real-time data to inform decision-making.
• Collaborative Environment – No silos here! We work together to solve challenges and support each other.
• Exciting Challenges – As we expand, new legal complexities keep things interesting.
• Autonomy & Ownership – We set high expectations but give you the space to figure out how to achieve them.
• Culture of Learning – We invest in continuous growth and professional development.

Qualifications

• A degree in Business, Legal Studies, or a related field, OR 2-3 years of relevant corporate experience.
• Strong knowledge of Microsoft Office and a willingness to learn new software.
• Excellent communication skills: tailoring messages to different audiences and active listening.
• Attention to detail: ensuring accuracy and quality in all tasks.
• Ability to multitask: handling multiple priorities in a fast-paced environment.
• Strong organizational skills: preparing ahead and maximizing time efficiency.
• Accountability: owning your work and following through on commitments.
• Adaptability: staying flexible and maintaining a positive attitude in changing situations.
• Proactive problem-solving: identifying challenges and presenting solutions.
• Effective time management: balancing hard and soft deadlines while respecting others’ schedules.
• Team player: working well within a team and contributing to collective success.

Benefits

• Private Health Care through Vitality
• Generous Annual Leave - 28 days + public and bank holidays
• Help@Hand – Employee Assistance Programme
• Royal London Pension Scheme – We offer a workplace pension scheme with one of the UK’s leading providers of group pensions. With an employer contribution of 5%!
• Enhanced Maternity / Paternity / Adoption Leave – because time with new family members is important!
• Nursery Salary Sacrifice Scheme
• Generous Learning and development budget – We always want you to keep learning.
• Puppy Therapy – working in partnership with Paws in Work to provide a boost of oxytocin once a year.
• Free breakfast, fruits and snacks – refuel and revitalise with free munchies in the office.
• Working Environment – dogs are welcome!
• Life Assurance – In the event of your death, while employed by us, your chosen beneficiaries will be provided with a tax-free lump sum equivalent of four times your basic salary.
• Discount Vouchers & Gym Memberships – get discounts at a whole range of retailers and gym memberships through our provider, WellHub.
• Electric Vehicle Scheme – Employees sacrifice salary in return for a new electric car, typically saving 30-40% of costs through income and tax and national insurance.
• Give Back Day – An extra day off in the year to volunteer plus a £50 contribution to your chosen charity.
• Health Cash Benefit – We offer the bronze package which enables you to claim a certain amount of cashback when you pay for something that is health-related, i.e. dental.

Diversity & Inclusion Statement

PetLab Co. is an equal opportunity employer that is committed to diversity and inclusion. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. We believe that diversity is at the heart of innovation, and we welcome passionate candidates from all backgrounds. Come join the family and see for yourself!