Workshop Planning & Scheduling
Coordinate and schedule all planned maintenance, inspections, servicing and repairs. Allocate work effectively to Workshop Technicians and Mobile Technicians. Monitor workshop loading and labour utilisation to maximise efficiency and productivity. Prioritise maintenance activities in line with operational requirements. Ensure all work is completed within agreed timescales.
Vehicle & Asset Maintenance
Coordinate preventative maintenance programmes for all fleet vehicles and refrigeration assets. Assist in reducing vehicle downtime and improving fleet availability. Monitor vehicle and refrigeration equipment defects and ensure timely rectification. Ensure all scheduled maintenance activities are completed in accordance with company standards and manufacturer recommendations.
Breakdown & Incident Management
Ensure all maintenance, servicing and inspection documentation is completed accurately and retained in accordance with company procedures. Support compliance with: DVSA regulations Operator Licence requirements Roadworthiness obligations Company maintenance policies Ensure PMIs, MOT preparations and statutory inspections are completed on time. Maintain accurate fleet records within workshop management systems.
Compliance & Documentation
Ensure all maintenance, servicing and inspection documentation is completed accurately and retained in accordance with company procedures. Support compliance with: DVSA regulations Operator Licence requirements Roadworthiness obligations Company maintenance policies Ensure PMIs, MOT preparations and statutory inspections are completed on time. Maintain accurate fleet records within workshop management systems.
Parts Procurement & Supplier Management
Source and procure parts in a timely and cost-effective manner. Liaise with approved suppliers to ensure availability of parts and services. Monitor parts expenditure and identify cost‑saving opportunities. Process purchase orders and maintain procurement records.
Reporting & Administration
Produce and maintain daily:
- Workshop reports
- VOR reports
- Fleet availability reports
- Maintenance progress reports
Escalate issues impacting operational performance. Maintain accurate records and management information.
Cost Control
Assist in controlling workshop maintenance expenditure. Monitor repair costs against approved budgets. Support warranty recovery processes where applicable. Identify opportunities to improve cost efficiency.
Recharge & Invoicing Administration
Support the Depot Manager and Workshop Team in the day‑to‑day operation of the fleet. Assist with vehicle allocation and fleet availability planning. Provide administrative support during peak operational periods. Respond to customer and supplier enquiries relating to fleet maintenance and compliance. Always promote excellent customer service and professional communication.
Customer Service
Deliver a high standard of internal and external customer service. Ensure operational teams receive timely updates on vehicle status. Build effective working relationships with customers, suppliers and colleagues.
Health, Safety & Environmental
Promote a positive health and safety culture. Ensure compliance with company health, safety and environmental procedures. Report accidents, incidents and near misses promptly.
Essential Experience
- Essential Experience within a fleet maintenance, workshop or transport environment.
- Strong planning, scheduling and organisational skills.
- Effective verbal and written communication skills.
- Good problem‑solving and decision‑making abilities.
- Understanding of commercial vehicle maintenance processes.
- Good computer literacy including Microsoft Office.
- Knowledge of fleet compliance requirements.
- Full UK Driving Licence.
Desirable Experience
- Desirable Experience within the transport, logistics or rental industry.
- Experience using workshop or fleet management systems.
- Knowledge of refrigeration equipment maintenance.
- Understanding of Operator Licence regulations.
- Technical vehicle maintenance qualification.
The Petit Forestier Group, a family‑run business for nearly 120 years, brings together 5,900 talented employees across more than 22 countries, united by a shared mission: ‘Improving life through cold chain expertise’. By preserving food, medical products and other sensitive goods that are essential to our lives, we offer everyone a meaningful career.
Workshop Controller in Bicester employer: Petit Forestier UK
At Petit Forestier Group, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. Our collaborative work culture fosters innovation and teamwork, while our commitment to employee development ensures that you have ample opportunities to advance your career in the dynamic field of contract hire and fleet management. Located in a vibrant region, we offer a meaningful career where you can make a real impact by contributing to our mission of improving life through cold chain expertise.
