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For Companies At a Glance
- Tasks: Lead multiple depots, drive efficiency, and ensure top-notch customer service.
- Company: Join Petit Forestier UK Ltd, a leader in temperature-controlled vehicle rentals.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a sustainable company focused on operational excellence and customer satisfaction.
- Qualifications: Experience in operations management and a passion for team leadership are essential.
- Other info: Opportunity to shape the future of refrigerated transport in a growing market.
The predicted salary is between 43200 - 72000 £ per year.
Petit Forestier UK Ltd
Petit Forestier UK Ltd is a leading provider of temperature-controlled vehicle rental solutions, specialising in refrigerated transport for businesses across various industries. With a strong focus on customer service, operational excellence, and sustainability, we support our clients with tailored solutions to meet their unique cold chain logistics needs
Regional Operations Manager – Southern Area
Summary of role's main purpose
The Regional Operations Manager is responsible for overseeing the operational performance of multiple depots within the refrigeration vehicle rental business. The role’s primary objectives are to drive operational efficiency, ensure customer satisfaction, maintain fleet performance, and achieve business growth targets. The Regional Operations Manager will also be accountable for managing depot profitability, ensuring compliance with industry regulations, and leading a high-performing team across the region.
Principle Accountabilities
Operational Leadership
• Ensure effective leadership of depot managers, setting clear performance expectations and supporting the achievement of operational excellence across all depots.
• Lead and implement strategies to improve operational efficiency and streamline processes across the region.
Customer Satisfaction & Service Delivery
• Ensure that customer service delivery meets the highest standards, with a focus on timely vehicle availability, minimal downtime, and proactive issue resolution.
• Work closely with the sales and customer service teams to improve customer retention and increase service uptake.
Depot Profitability
• Manage and optimize depot operations to meet or exceed financial targets, including revenue generation and cost control.
• Ensure all depots operate within budget, identifying opportunities to reduce costs without sacrificing quality.
Fleet Performance Management:
• Maintain and optimize the performance and utilization of the fleet, ensuring vehicles are regularly serviced and compliant with all safety and regulatory requirements.
• Maximize fleet uptime and minimize unplanned vehicle downtime.
Compliance & Risk Management:
• Ensure full compliance with health, safety, and environmental standards across all depots, conducting audits and addressing any risks identified.
• Maintain compliance with legal regulations, including industry-specific standards for refrigerated transportation.
Team Development & Leadership:
• Foster a high-performance culture, promoting the professional growth and development of depot managers and teams.
• Implement talent development plans and ensure regular performance reviews for all key staff members.
Business Growth & Expansion:
• Identify and pursue opportunities for business expansion, including the development of new services, markets, or depots.
• Lead efforts to increase market share and improve the competitiveness of the company’s service offering.
Regional Operations Manager employer: PETIT FORESTIER UK LIMITED
Contact Detail:
PETIT FORESTIER UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Familiarize yourself with the temperature-controlled vehicle rental industry. Understanding the specific challenges and trends in refrigerated transport will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the logistics and transportation sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Petit Forestier.
✨Tip Number 3
Highlight your experience in operational leadership and team management. Be prepared to discuss specific examples of how you've driven efficiency and improved customer satisfaction in previous roles.
✨Tip Number 4
Research Petit Forestier's values and recent initiatives, especially regarding sustainability and customer service. Tailoring your conversation to align with their mission will show your genuine interest in the company.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Regional Operations Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in operational leadership, customer service, and fleet management. Use specific examples that demonstrate your ability to drive efficiency and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and customer satisfaction. Mention specific achievements from your previous roles that relate to depot profitability and compliance management.
Highlight Team Development Experience: Emphasize your experience in team development and leadership. Discuss how you have fostered a high-performance culture in past roles and your approach to talent development and performance reviews.
How to prepare for a job interview at PETIT FORESTIER UK LIMITED
✨Showcase Your Leadership Skills
As a Regional Operations Manager, effective leadership is crucial. Be prepared to discuss your experience in leading teams, setting performance expectations, and driving operational excellence. Share specific examples of how you've successfully managed teams and improved efficiency in previous roles.
✨Emphasize Customer Satisfaction
Customer service is a top priority for the company. Highlight your strategies for ensuring high customer satisfaction, such as proactive issue resolution and collaboration with sales teams. Discuss any metrics or feedback you've used to measure success in this area.
✨Demonstrate Financial Acumen
Understanding depot profitability is key. Be ready to talk about your experience with budget management, revenue generation, and cost control. Provide examples of how you've optimized operations to meet financial targets without compromising quality.
✨Discuss Compliance and Risk Management
Compliance with health, safety, and environmental standards is essential. Prepare to discuss your knowledge of industry regulations and your experience conducting audits or managing risks. Show that you prioritize safety and compliance in all operational aspects.
