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For Companies At a Glance
- Tasks: Be the face of Petit Bateau, guiding customers and ensuring a fantastic shopping experience.
- Company: Join a beloved brand known for its commitment to quality and sustainability.
- Benefits: Competitive pay, team environment, and opportunities for personal growth.
- Other info: Inclusive workplace welcoming applicants with disabilities.
- Why this job: Make a difference in customer experiences while working with a passionate team.
- Qualifications: Curious, self-motivated, and a love for the Petit Bateau brand.
The predicted salary is between 22000 - 26000 £ per year.
As a Sales Assistant (M/F/X) you will be a key player in the customer experience! You will be responsible for sales from A to Z (from reception to collection/leave‑taking), working as part of a team to ensure the economic performance of the store and carrying out all the allocated non‑sales tasks needed to keep the store running smoothly.
- Advising customers to meet 100% of their expectations
- Embodying and communicating the brand's history, values and commitments
- Making personalised suggestions for products and services with the right technical arguments according to the needs identified
- Recruiting and retaining Petit Bateau customers through the CRM programme and customer satisfaction
- Generating turnover to develop the profitability of the sales outlet
- Supporting the sale from A to Z and transforming it
- Knowing the procedures for checkouts, refunds, returns, etc.
- Analysing results, implementing individual actions and proposing collective actions to improve KPIs and customer satisfaction
- Contributing to the achievement of objectives and the development of physical and omnichannel sales at the point of sale
- Carrying out non‑sales tasks to ensure a premium in‑store experience
- Participating in visual merchandising in compliance with PB standards (labelling, merchandising, POP, folding, cleanliness)
- Respecting and applying stock management procedures (receiving, sending parcels, restocking, putting away stock, inventory)
Qualifications
- Curious
- Self‑motivated
- Sensitive to CSR / affinity with the Petit Bateau brand and its values
- At ease with digital tools
- Dynamic and versatile
You enjoy
- Working as part of a team and playing an active role in building and strengthening a cohesive group
- Developing and maintaining respectful and lasting quality relationships with customers
- Analysing results and proposing action plans
- Leading a team
- Working in a multi‑tasking environment
This position is open to people with disabilities.
Retail Sales Assistant 40h - Petit Bateau London - Marylebone employer: Petit Bateau
Contact Detail:
Petit Bateau Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant 40h - Petit Bateau London - Marylebone
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Petit Bateau's history and values. This way, you can show how well you align with their mission and how you can contribute to creating that amazing customer experience.
✨Tip Number 2
Practice your sales pitch! Think about how you'd approach a customer in-store. Role-play with a friend or family member to get comfortable with making personalised suggestions and handling different customer scenarios.
✨Tip Number 3
Show off your teamwork skills! During interviews, share examples of how you've worked well in a team before. Highlight your ability to build relationships and contribute to a positive atmosphere, as this is key for a Sales Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Petit Bateau team.
We think you need these skills to ace Retail Sales Assistant 40h - Petit Bateau London - Marylebone
Some tips for your application 🫡
Show Your Passion for the Brand: When you're writing your application, let your love for Petit Bateau shine through! Share why you connect with our values and how you embody them in your daily life. This will help us see that you're not just looking for a job, but you genuinely want to be part of our team.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your experience in retail and customer service, and mention any specific skills that relate to the job description. We want to see how you can contribute to our store's success!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that we receive all your details correctly and helps us keep track of your application. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Petit Bateau
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Petit Bateau's history, values, and commitments. Understanding their brand ethos will help you communicate effectively and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
Think about common customer interactions you might face as a Sales Assistant. Prepare examples of how you would handle various situations, from advising customers to managing returns. This will demonstrate your problem-solving skills and customer service mindset.
✨Show Your Team Spirit
Since teamwork is crucial in this role, be ready to discuss your experiences working in a team. Share specific examples of how you've contributed to a positive team environment and how you can help strengthen the team at Petit Bateau.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to retail sales. Be prepared to talk about how you can contribute to achieving these goals and suggest actionable plans based on your past experiences. This shows your analytical skills and commitment to driving sales.