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- Tasks: Be the face of Petit Bateau, guiding customers and ensuring a fantastic shopping experience.
- Company: Join a vibrant brand that values your growth and development.
- Benefits: Flexible hours, training opportunities, and a supportive team environment.
- Why this job: Make a real impact in retail while building lasting relationships with customers.
- Qualifications: Curiosity, teamwork, and a passion for the Petit Bateau brand are key!
- Other info: Embrace a fun recruitment process with a video interview to showcase your personality.
The predicted salary is between 11 - 14 £ per hour.
Joining Petit Bateau means being able to take advantage of a development path that allows you to have a clear career path through an HR policy focused on the employee experience (training, cross-functional missions, mobility).
As a Sales Assistant (M/F/X) you will be a key player in the customer experience! You will be responsible for sales from A to Z (from reception to collection/leave-taking), working as part of a team to ensure the economic performance of the store and carrying out all the allocated non-sales tasks needed to keep the store running smoothly.
Your main activities will be as follows:
- Advising customers to meet 100% of their expectations
- Embodying and communicating the brand's history, values and commitments
- Making personalised suggestions for products and services with the right technical arguments according to the needs identified
- Recruiting and retaining Petit Bateau customers through the CRM programme and customer satisfaction
- Generating turnover to develop the profitability of the sales outlet
- Supporting the sale from A to Z and transforming it
- Knowing the procedures for checkouts, refunds, returns, etc.
- Analysing results, implementing individual actions and proposing collective actions to improve KPIs and customer satisfaction
- Contributing to the achievement of objectives and the development of physical and omnichannel sales at the point of sale
- Carrying out non-sales tasks to ensure a premium in-store experience
- Participating in visual merchandising in compliance with PB standards (labelling, merchandising, POP, folding, cleanliness)
- Respecting and applying stock management procedures (receiving, sending parcels, restocking, putting away stock, inventory)
Friday and Saturday availability required!
You are:
- Curious
- Self-motivated
- Sensitive to CSR / affinity with the Petit Bateau brand and its values
- At ease with digital tools
- Dynamic and versatile
You enjoy:
- Working as part of a team and playing an active role in building and strengthening a cohesive group
- Developing and maintaining respectful and lasting quality relationships with customers
- Analysing results and proposing action plans
- Leading a team
- Working in a multi-tasking environment
This position is open to people with disabilities.
RETAIL SALES ASSISTANT 14h (Friday and Saturday worked only) - Petit Bateau Hampstead - London! employer: Petit Bateau
Contact Detail:
Petit Bateau Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RETAIL SALES ASSISTANT 14h (Friday and Saturday worked only) - Petit Bateau Hampstead - London!
✨Tip Number 1
Get ready for that video interview! We want to see the real you, so be spontaneous and authentic. Practise your responses to common questions and think about how you can showcase your passion for the Petit Bateau brand.
✨Tip Number 2
Brush up on your customer service skills! As a Sales Assistant, you'll be the face of the brand. Think about how you can meet customer expectations and make personalised suggestions that really resonate with them.
✨Tip Number 3
Show us your teamwork spirit! Highlight any experiences where you've worked collaboratively to achieve goals. At Petit Bateau, being part of a cohesive team is key, so let that shine through in your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to jump into the Petit Bateau experience!
We think you need these skills to ace RETAIL SALES ASSISTANT 14h (Friday and Saturday worked only) - Petit Bateau Hampstead - London!
Some tips for your application 🫡
Show Your Passion for the Brand: When you're writing your application, let your love for Petit Bateau shine through! Talk about why you connect with the brand's values and how you can embody them in your role as a Sales Assistant.
Be Authentic in Your Video Interview: Once you submit your CV, you'll get a chance to record a video interview. Don't stress it! Just be yourself, show your personality, and let us see the real you. We want to know what makes you tick!
Highlight Your Team Spirit: Since teamwork is key in this role, make sure to mention any experiences where you've worked well with others. Share examples of how you’ve contributed to a positive team environment or helped achieve common goals.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Stick to the point and make sure your skills and experiences are easy to spot. This will help us see how you fit into our team at a glance!
How to prepare for a job interview at Petit Bateau
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Petit Bateau's history, values, and commitments. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you met their needs and contributed to their satisfaction, as this role is all about enhancing the customer experience.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview. Practice how you would advise a customer or handle a specific sales situation. This will demonstrate your ability to embody the brand and provide personalised suggestions.
✨Emphasise Teamwork and Adaptability
Since the role involves working closely with a team, be prepared to discuss how you collaborate with others. Share instances where you adapted to different roles or tasks, showcasing your versatility and commitment to team success.
