At a Glance
- Tasks: Serve drinks, assist with bar operations, and ensure an exceptional customer experience.
- Company: Join a vibrant restaurant known for its high standards and excellent service.
- Benefits: Flexible working hours, team environment, and opportunities for training and development.
- Other info: Perfect for students looking to gain experience while enjoying a lively atmosphere.
- Why this job: Be part of a dynamic team and enhance your skills in a fun, fast-paced setting.
- Qualifications: No prior experience needed, just a passion for great service and teamwork.
The predicted salary is between 22000 - 26000 £ per year.
As a Bar Assistant you will work closely with the Bar Manager and Front of House team to provide the highest levels of customer service, demonstrating exceptional knowledge of the drinks list and menus. You will provide support to the Sommeliers and Bar Manager to prepare hot and cold beverages, stock the bar, clean the bar area, and execute the drinks service to a standard that exceeds customer expectations.
Customer Service
- Have a full and comprehensive knowledge of the drinks list and menus to expertly advise customers.
- Assist in the set-up, restock and replenish bar inventory and supplies ready for service.
- Assist in the preparation of all drinks orders – alcoholic, non-alcoholic, tea/coffee.
- Serve drinks in a timely way in line with agreed service standards.
- Stay guest focused and nurture an excellent guest experience.
- Work closely with the FOH staff to ensure that dining details are handled correctly.
- Ensure all feedback from diners is passed on to management and Petersham Cellar to enable the team to continually strive to provide the best possible offering to diners.
- Identify opportunities for improving customer service, evolving drinks lists and maximising sales revenue.
- Assist FOH with restaurant service, leading by example, providing an amazing dining experience for our customers that is unrivalled by our competitors.
Operations
- Ensure that a high standard of hygiene and cleanliness is maintained throughout the Restaurant by following cleaning routines and through ongoing diligence during the shift.
- Keep your workstation sufficiently stocked and organised throughout the day with all items needed for service.
- Keep the restaurant/workstation clean and tidy at all times.
- It is particularly important that the restaurant and all equipment are left clean at the end of each shift.
- Keep wine cellar and storerooms tidy and in order.
- Make sure new deliveries are stored immediately and update on the wine/beverages and inventory list.
- Supervised by the Bar Manager, assist in daily and monthly stock control, ensuring all relevant inventories are kept up-to-date.
- Ensure all wastage is recorded correctly.
Personal Qualities
- To exceed customer expectations by serving food and drink in a professional, knowledgeable, and helpful manner.
- Aim to achieve customer feedback commendations.
- Keep up to date of ongoing issues and developments within the Company by reading the Petersham Nurseries Newsletters and other Company information.
- Participate in all beverage training opportunities (cocktails, coffee, tea) and share knowledge and learning with FOH team.
- Represent the company’s high standards of personal presentation and behaviour at all times during a shift.
- Adhere to company dress code, attendance and timekeeping standards.
- Work as part of a team by sharing duties and demonstrating flexibility with regard to hours and days of work.
- Maintain the standards and culture of the team by setting an example to new members of staff and assisting in their induction training when required.
- Fully understand the restaurant’s ethos.
- Bring a positive attitude to teamwork, contributing to the smooth running of the restaurant and interacting productively with other departments.
Other
- Flexible working, includes regular weekend, bank holiday and occasional evening working.
Bar Assistant in Richmond employer: Petersham Nurseries Group
As a Bar Assistant at our esteemed establishment, you will thrive in a vibrant and supportive work culture that prioritises exceptional customer service and teamwork. We offer flexible working hours, opportunities for professional development through beverage training, and a commitment to maintaining high standards of hygiene and presentation, ensuring that every team member feels valued and empowered to contribute to an unparalleled dining experience. Join us in a location renowned for its dedication to quality and excellence, where your passion for hospitality can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Assistant in Richmond
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Petersham Nurseries Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Petersham Nurseries Group
Don't be shy about reaching out to Petersham Nurseries Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Assistant in Richmond
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Petersham Nurseries Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Petersham Nurseries Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
