At a Glance
- Tasks: Provide practical and emotional support to survivors of domestic abuse.
- Company: Join Peterborough Women’s Aid, a supportive organisation making a real difference.
- Benefits: Enjoy 28 days leave, flexible working, and comprehensive training.
- Other info: Hybrid working and well-being hours included for a balanced work-life.
- Why this job: Be the first point of contact for those in need and help change lives.
- Qualifications: Empathy, strong listening skills, and understanding of domestic abuse are essential.
The predicted salary is between 31500 - 38500 £ per year.
About Us:
Peterborough Women’s Aid was formed in 1975. The organisation has grown since that time providing not only safe and secure accommodation to women and children escaping domestic abuse, but also provides specific Advice Line Services and Outreach.
You will provide practical and emotional support to survivors of abuse from the Peterborough Community. You will be the first contact for some survivors so empathy, listening skills and a strong understanding of domestic abuse is essential. This is an excellent opportunity for the right candidate to make a difference.
Key Tasks and Responsibilities:
- To answer calls from victims, professionals, and members of the public
- To monitor the webchat and referrals inbox and respond appropriately.
- To support victims in a trauma informed way
- To signpost victims to appropriate partner agencies and local resources
- To record all interactions with victims on the PWA database
- To identify safeguarding concerns and highlight to the appropriate Designated Safeguarding Lead.
Benefits of working for PWA:
- 28 days annual leave
- Clinical supervision
- Access to our full training package
- Flexible working
- Hybrid working
- Well-being hours, once per week
- Bank holidays off
- Paid on call time
- Workplace pension scheme
Interested? Register your interest today!
Location: Peterborough, PE2
Salary: £27,288.92
Hours: 37 hours per week
Fixed Term Contract for 1 year
Advice Line Worker in Peterborough employer: Peterborough Women's Aid
Peterborough Women’s Aid is an exceptional employer dedicated to supporting survivors of domestic abuse, offering a compassionate work environment where your contributions truly make a difference. With generous benefits such as 28 days annual leave, flexible and hybrid working options, and access to comprehensive training, employees are empowered to grow both personally and professionally while prioritising their well-being. Join our committed team in Peterborough and be part of a vital mission that transforms lives.
StudySmarter Expert Advice🤫
We think this is how you could land Advice Line Worker in Peterborough
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Peterborough Women's Aid, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Advice Line Worker in Peterborough
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Peterborough Women's Aid. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Peterborough Women's Aid. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Peterborough Women's Aid
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Peterborough Women's Aid.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Advice Line Worker role at Peterborough Women's Aid, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Peterborough Women's Aid that you can think critically and act effectively under pressure.
