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For Companies At a Glance
- Tasks: Lead ticketing and fan engagement, ensuring smooth matchday operations and excellent customer service.
- Company: A prominent football club with a passion for fan experience.
- Benefits: Competitive salary, professional development opportunities, and engaging fan initiatives.
- Why this job: Join a dynamic team to enhance fan satisfaction and make matchdays unforgettable.
- Qualifications: Experience in ticketing, customer service, and a passion for sports.
- Other info: Permanent position with opportunities for career growth in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
A prominent football club is seeking an experienced Head of Ticketing and Supporter Services to lead the ticketing and fan engagement departments. You will oversee ticket sales, customer service, and ensure seamless operations for matchdays. The role also involves collaborating with commercial teams to enhance fan satisfaction and leverage technology effectively. This permanent position offers competitive remuneration and benefits related to professional development and fan engagement initiatives.
Head of Ticketing & Fan Experience in Weston-super-Mare employer: Peterborough United Football Club
Contact Detail:
Peterborough United Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ticketing & Fan Experience in Weston-super-Mare
✨Tip Number 1
Network like a pro! Reach out to people in the football industry, especially those who work in ticketing and fan experience. Attend events, join relevant groups on social media, and don’t be shy to ask for informational interviews.
✨Tip Number 2
Show your passion for the game! When you get the chance to chat with potential employers, make sure to express your love for football and how it drives your commitment to enhancing fan experiences. It’s all about connecting on that emotional level.
✨Tip Number 3
Prepare for the interview by researching the club’s current ticketing strategies and fan engagement initiatives. Bring fresh ideas to the table that could improve their operations. We want to see you as a forward-thinker!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Ticketing & Fan Experience in Weston-super-Mare
Some tips for your application 🫡
Show Your Passion for Football: When writing your application, let your love for the game shine through! We want to see how your passion aligns with our club's values and how you can enhance the fan experience.
Highlight Relevant Experience: Make sure to showcase your previous roles in ticketing and customer service. We’re looking for someone who has a proven track record in these areas, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Peterborough United Football Club
✨Know Your Stuff
Make sure you’re well-versed in the football club's ticketing processes and fan engagement strategies. Research their current ticketing system and any recent initiatives they've launched to enhance fan experience. This will show your genuine interest and understanding of the role.
✨Showcase Your Leadership Skills
As a Head of Ticketing & Fan Experience, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or project, particularly in customer service or ticket sales. Highlight how you motivated your team and improved fan satisfaction.
✨Emphasise Collaboration
This role involves working closely with commercial teams, so be ready to discuss how you’ve collaborated with different departments in previous roles. Share specific instances where your teamwork led to successful outcomes, especially in enhancing fan engagement or streamlining operations.
✨Leverage Technology Insights
Since leveraging technology is key for this position, come prepared with ideas on how technology can improve ticket sales and fan experience. Discuss any tools or platforms you’ve used in the past that could be beneficial for the club, showing that you’re forward-thinking and tech-savvy.
