Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service at the reception and handle enquiries professionally.
- Company: Join Vivacity Premier Fitness, a vibrant community-focused organisation.
- Benefits: Earn £12.38 per hour with flexible part-time hours and valuable experience.
- Why this job: Be the friendly face of our fitness community and make a difference every day.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Opportunity to work evenings and weekends, perfect for students seeking flexible hours.
The predicted salary is between 12 - 16 £ per hour.
Overview
Receptionist - FIXED TERM CONTRACT
April 2026 - May 2027
Hours: 18.75 per week
Pay: £12.38 per hour
Contract Type: Part time
Location: Vivacity Premier Fitness
Key Deliverables
- To provide high quality customer service via reception, face to face telephony, and electronic communications, and to support customer contact to any areas of the company.
- To provide a professional front of house service at Vivacity sites, ensuring that customers and visitors receive the best possible service.
- To act as first point of call to customers and visitors as receptionist fulfilling all reception duties.
- To always provide excellent customer service.
- Dealing with customer enquiries, compliments and complaints relating to any areas of the business face to face, via telephone, email, letter, or similar in a professional, positive and efficient manner.
- Providing information & helping to solve customer issues in an effective and timely way.
- To be responsible for the collection of monies and cashing up in accordance with set procedures.
- To operate the till systems, take and process payments and receipts.
- Day to day liaison with site managers and staff, processing of documentation, disseminating relevant information and chasing outstanding queries.
- Use of various management systems and databases.
- Taking information from customers and entering it into the appropriate database.
- General office duties i.e. filing, shredding, scanning, photocopying etc.
- To contribute to office and phone cover.
- To carry out administration tasks as necessary.
- To maintain a knowledge of services offered and confidently communicate them to customers.
- To answer telephone calls promptly in a professional manner.
- To record suggestions and/or complaints from members or visitors and inform the appropriate persons.
- Flexibility in working, including evening, weekend and Bank Holiday working on a shift rota basis.
- Able to travel to any Company facility and undertake work as necessary.
- Any other duties as assigned.
Experience requirements
- Experience in delivering great customer service (E)
- Good working knowledge of Microsoft packages (E)
- Experience in providing admin support (D)
- Experience of cash handling (D)
- Ability to work flexibly including evening, weekend and Bank Holiday working on a shift rota basis (E)
- Good data entry and typing skills (E)
- Experience in dealing with difficult customers (D)
- Ability to quickly learn new skills (E)
- Knowledge and ability to deliver professional services (E)
- Understanding of the importance of Health and Safety (E)
- Understanding of the importance of Safeguarding (E)
- Understanding of the importance of and commitment to Equalities and Diversity (E)
- GCSEs C grade or above (or equivalent) in English and Maths (D)
- A qualification in Customer Services (D)
- Effective interpersonal skills (E)
- A good telephone manner (E)
- A good team worker (E)
- Excellent verbal and written communication skills (E)
- A positive can do attitude (E)
Receptionist in Peterborough employer: Peterborough Limited
Contact Detail:
Peterborough Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vivacity Premier Fitness. Understanding their values and services will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you feel more confident when dealing with customer enquiries and complaints during the actual interview.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with customer service and admin tasks. Use specific examples to highlight how you've handled difficult situations or provided excellent service in the past.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at StudySmarter. Applying directly through our site not only streamlines the process but also shows your enthusiasm for the role.
We think you need these skills to ace Receptionist in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background makes you a perfect fit. Don’t forget to mention why you’re excited about working with us at Vivacity Premier Fitness.
Show Off Your Skills: In your application, be sure to showcase your skills in customer service, admin support, and cash handling. We love candidates who can demonstrate their ability to handle enquiries and complaints professionally and efficiently.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Peterborough Limited
✨Know Your Customer Service Basics
Since the role is all about providing excellent customer service, brush up on key customer service principles. Think about examples from your past experiences where you handled enquiries or complaints effectively. This will show that you understand the importance of a positive customer experience.
✨Familiarise Yourself with the Company
Do a bit of research on Vivacity Premier Fitness and their services. Knowing what they offer will help you answer questions confidently and demonstrate your genuine interest in the role. Plus, it’ll give you a chance to ask insightful questions during the interview.
✨Practice Your Communication Skills
As a receptionist, you'll need to communicate clearly and professionally. Practise answering common interview questions out loud, focusing on your tone and clarity. You might even want to role-play with a friend to get comfortable with speaking about your experiences.
✨Prepare for Cash Handling Questions
Since cash handling is part of the job, be ready to discuss any relevant experience you have. Think about how you've managed transactions in the past and be prepared to explain how you ensure accuracy and security when dealing with money.
