Catering Assistant in Peterborough

Peterborough Limited are recruiting Catering Assistants to work as part of their team! 6 hours per week, Saturday shift, £12.71 per hour. The main purpose of this role is to provide a professional, friendly and efficient service to customers, understanding their needs and requirements.

Key Deliverables

• Provide advice/assistance to ensure the customer receives a prompt service within comfortable surroundings.
• Provide, prepare and deliver quality food and beverages.
• Ensure products, equipment and furniture are cleaned, maintained and fit for purpose; report breakages promptly.
• Undertake cleaning duties within the catering facility.
• Operate the Till System.
• End‑of‑day cashing‑up routines.
• Recording daily takings.
• Stock Control.
• Demonstrate a positive, enthusiastic, committed and flexible attitude towards customers and other team members, recognising the importance and benefits of effective team working.
• Deliver customer service in line with best practice; ensure compliance to relevant policies.
• Take responsibility for product area, ensuring it is maintained in line with company best practice and Health & Safety legislation.
• Display and promote products efficiently and effectively to maximise sales.
• Prepare and cook hot food for customers and visitors.
• Actively follow company policies – Food Hygiene, Equal Opportunities, Fire Health & Safety.
• Maintain a good level of personal presentation.
• Attend staff meetings and training as required.
• Monitor stock levels and prepare orders for processing and approval through the Duty Manager, allowing for timely deliveries.
• Maintain accurate records as directed, including financials and customer statistics for performance and budgetary control.
• Maintain housekeeping standards: Ensure the Catering area is clean and tidy at all times, with furniture, tables, window sills and shelving dusted regularly and spillages immediately wiped away.
• Ensure all servery bins are emptied, liners are tied securely before depositing contents in the external waste bin and liners replaced.
• Sinks to be cleaned and floors mopped.
• Start and end‑of‑day routines to be adhered to, with particular attention paid to coffee machine, griddle, oil changes, fryer, bainmarie plus standards as defined in the safety log book: Thoroughly wipe down and polish all kitchen machines; wash out and thoroughly clean all fridges, freezer, coffee machine and dishwasher.
• On an adhoc basis: Liaise with the Manager to review and make any changes to the menu.
• Work within a catering environment.
• Work within a busy customer‑facing environment.
• Working knowledge of till systems.
• Stock taking – monitor stock levels and place orders when necessary.

Skills and Experience

• GCSE or equivalent in English and Maths.
• Food safety catering level 2 or above.
• Good communication skills – to liaise with customers and colleagues at all levels.
• Good interpersonal and customer-facing skills – remaining professional, patient, friendly, polite at times of pressure.
• Ability to work as part of a team and with minimal supervision, whilst knowing when to seek advice from manager – flexible, multi-tasking.
• Ability to stand for long periods of time with a good level of physical fitness.
• Confidentiality and discretion, with an awareness of Data Protection Act.
• Catering experience preferred.

As part of the Induction process all applicants will undergo a drug and alcohol test.