Housing Options Officer

Housing Options Officer

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Help prevent homelessness and support those in crisis through assessments and tailored housing solutions.
  • Company: Join a dedicated team within a supportive local council focused on community welfare.
  • Benefits: Generous leave, flexible bank holidays, discounts, and professional development opportunities.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in social services.
  • Qualifications: Strong communication skills and a passion for helping others are essential.
  • Other info: Inclusive workplace welcoming diverse backgrounds and experiences.

The predicted salary is between 28800 - 43200 Β£ per year.

You will be part of a team that provides a highly effective and efficient front-line housing options service, with a primary focus on preventing and relieving homelessness. Within this role, you will undertake assessments and investigations of homelessness approaches and applications in line with the Council's statutory duties under the Housing Act 1996 Part 7 and relevant case law. To manage the assessment of customers' housing needs in accordance with the Homelessness Reduction Act 2017.

This is a specialist role that will be at the forefront of the prevention of homelessness and at the cutting-edge helping households where crises occur and in accordance with the Homelessness Reduction Act 2017. You will be following clearly defined prevention pathways to maximise the number of households assisted under a prevention duty to maintain their existing accommodation or to achieve a planned move into suitable accommodation including but not limited to:

  • Single Homeless:
  • People leaving prison
  • People leaving hospital
  • Care Leavers
  • Rough Sleepers
  • People leaving supported accommodation
  • Substance Misuse and dual diagnosis
  • Those asked to leave by family and friends
  • Families:
    • Households with children and a pregnant household member
    • Domestic Abuse
    • Newly settled refugee families
    • Families with complex and multiple needs including mental health needs, disabilities, substance misuse

    To relieve homelessness through the provision of temporary accommodation where required and a statutory relief duty is owed.

    We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

    We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk; we will work with you to meet your needs.

    Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

    Housing Options Officer employer: Peterborough First group

    As a Housing Options Officer, you will join a dedicated team committed to preventing and relieving homelessness in a supportive and inclusive environment. Our organisation offers generous benefits, including 25 days of annual leave, flexible working options, and opportunities for professional development, ensuring that you can grow both personally and professionally while making a meaningful impact in the community. We pride ourselves on our commitment to diversity and inclusion, welcoming individuals from all backgrounds to contribute their unique perspectives to our vital work.
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    Contact Detail:

    Peterborough First group Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Housing Options Officer

    ✨Tip Number 1

    Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.

    ✨Tip Number 2

    Prepare for interviews by researching common questions related to housing options and homelessness prevention. Practise your responses and think of examples from your experience that showcase your skills and passion for helping others.

    ✨Tip Number 3

    Show your enthusiasm! When you get the chance to speak with potential employers, let them know why you're passionate about preventing homelessness and how you can contribute to their team. Your genuine interest can set you apart.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.

    We think you need these skills to ace Housing Options Officer

    Assessment Skills
    Investigation Skills
    Knowledge of Housing Act 1996
    Understanding of Homelessness Reduction Act 2017
    Crisis Management
    Communication Skills
    Empathy
    Problem-Solving Skills
    Knowledge of Support Services
    Case Management
    Interpersonal Skills
    Teamwork
    Adaptability
    Cultural Competence

    Some tips for your application 🫑

    Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Options Officer role. Use keywords from the job description to show that you understand what we're looking for.

    Show Your Passion: Let us see your enthusiasm for preventing homelessness! Share any relevant experiences or motivations that drive you to work in this field. A personal touch can really make your application stand out.

    Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you're a great fit for the role.

    Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and gives you a chance to explore more about us and our values.

    How to prepare for a job interview at Peterborough First group

    ✨Know Your Legislation

    Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act 2017. Understanding these laws will not only help you answer questions confidently but also demonstrate your commitment to the role and its responsibilities.

    ✨Showcase Your Empathy

    As a Housing Options Officer, you'll be dealing with vulnerable individuals. Prepare examples of how you've shown empathy in past roles or situations. This will highlight your ability to connect with clients and understand their unique circumstances.

    ✨Prepare for Scenario Questions

    Expect scenario-based questions that assess your problem-solving skills. Think about potential homelessness cases and how you would approach them. Practising these scenarios can help you articulate your thought process during the interview.

    ✨Highlight Teamwork Experience

    This role involves working as part of a team. Be ready to discuss your previous teamwork experiences, especially in high-pressure situations. Emphasising your collaborative skills will show that you're a good fit for their team-oriented environment.

    Housing Options Officer
    Peterborough First group
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