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- Tasks: Guide students through their journey from enquiry to enrolment, ensuring a positive experience.
- Company: Join Peterborough College, a supportive and collaborative environment dedicated to student success.
- Benefits: Enjoy 30 days annual leave, professional development, and discounts at high street stores.
- Other info: Permanent role with opportunities for growth and a local government pension scheme.
- Why this job: Make a real difference in young people's lives while helping them find their path.
- Qualifications: Strong communication skills and experience in customer service or administration required.
The predicted salary is between 25407 - 25407 £ per year.
Do you enjoy helping people make important decisions about their future? Are you passionate about delivering excellent customer service and guiding young people towards the right opportunities? Peterborough College is seeking a Student Recruitment & IAG Officer to join the Student Recruitment and Information, Advice and Guidance team. This role is central to the student journey, supporting prospective students from their first enquiry through to enrolment and helping them take the next step towards education, training or employment.
This is a full time (37 hours per week), permanent role based at Peterborough College.
About the roleAs part of the Student Recruitment team, you will play a key role in ensuring every prospective student receives a welcoming, supportive and personalised experience. You will provide clear and impartial advice and guidance to help applicants choose the right course for their ambitions, while also supporting the college to achieve its recruitment and growth targets. You will work closely with curriculum teams, marketing, student services and external partners to ensure applicants receive the right information, support and opportunities throughout their journey with the college.
Key responsibilities- Support prospective students and their families from the initial enquiry stage through to enrolment, ensuring they receive accurate information and a positive experience throughout the process.
- Coordinate key parts of the admissions process, including arranging interviews and onboarding activities, and act as a key point of contact for applicants during their application journey.
- Represent the college at recruitment activities such as open days, school visits, parents' evenings and external events, promoting courses and encouraging applications.
- Provide impartial information, advice and guidance to help students choose programmes that match their aspirations, skills and achievements, while also advising on student support such as bursaries, funding and transport.
- Work closely with internal support teams to ensure students with additional needs receive the guidance and support required to successfully transition into college.
We are looking for someone who is organised, approachable and committed to delivering outstanding customer service. You will have strong communication skills and the confidence to provide guidance to a wide range of applicants. You should have experience working in an administrative or customer-facing role and be comfortable managing multiple tasks while maintaining high levels of accuracy and professionalism. A good general level of education including Level 2 English and Maths is essential, along with a Level 3 qualification in IAG or administration, or the willingness to work towards this.
This role offers the opportunity to make a real difference to the lives of young people and adult learners while being part of a supportive and collaborative team environment.
Benefits- Local Government Pension Scheme
- 30 days annual leave plus bank holidays and discretionary days
- Opportunities for professional development and training
- High street and blue light discounts
Working hours are normally 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm Friday. All offers of employment are subject to a satisfactory enhanced DBS check.
Student Recruitment & IAG Officer in Peterborough employer: Peterborough College
Contact Detail:
Peterborough College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Recruitment & IAG Officer in Peterborough
✨Tip Number 1
Get to know the college inside out! Familiarise yourself with Peterborough College's courses, values, and culture. This way, when you chat with potential students, you can share your enthusiasm and knowledge, making them feel more connected.
✨Tip Number 2
Practice your communication skills! Role-play common scenarios you might face, like answering questions about courses or guiding someone through the application process. The more comfortable you are, the better you'll connect with prospective students.
✨Tip Number 3
Network like a pro! Attend recruitment events and engage with local schools and community groups. Building relationships will not only help you promote the college but also give you insights into what students are looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital age of recruitment.
We think you need these skills to ace Student Recruitment & IAG Officer in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Recruitment & IAG Officer. We want to see how you can help prospective students on their journey, so don’t hold back!
Show Your Passion: Let your enthusiasm for helping young people shine through in your application. We’re looking for someone who genuinely cares about guiding students towards the right opportunities, so share any relevant experiences that showcase this passion.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications and motivations. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward – just follow the prompts!
How to prepare for a job interview at Peterborough College
✨Know Your Stuff
Before the interview, make sure you understand the role of a Student Recruitment & IAG Officer. Familiarise yourself with the college's values, the courses offered, and the support services available. This will help you answer questions confidently and show your genuine interest in helping students.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to discuss how you’ve helped others make important decisions, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the college’s recruitment strategies or how they support students with additional needs. This not only shows your enthusiasm but also helps you gauge if the college is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and maintaining a positive attitude. Practising common interview questions can help ease your nerves and ensure you present yourself in the best light possible.