People Services Operations Assistant
Job profile for People Services Operations Assistant
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Salary - £24,686 per annum
Hours - 37 hours per week
Contract - Permanent
Location - Peterborough
Closing Date – 2nd November2026
Job reference REQ000740 Attachments JD - People Services Operations Assistant Oct 2026.pdf
Job description
Salary - £24,686 per annum
Hours - 37 hours per week
Contract - Permanent
Location - Peterborough
Closing Date – 2nd November2026
Help us create an exceptional place to work
We are looking for an enthusiastic and highly organised People Services Operations Assistant to join our People Services team.
As the first point of contact for People Services, you will play a key role in delivering a professional, friendly and efficient service to staff, managers, applicants and visitors. This is a varied role offering the opportunity to gain experience across the full employee lifecycle, supporting recruitment, onboarding, staff development, employee wellbeing initiatives and day to day people operations. The role also has an important responsibility to assist with the coordination and monitoring of mandatory staff training and CPD compliance.
What you’ll be doing
- Providing a welcoming and professional People Services reception service.
- Supporting recruitment i.e. interview scheduling and onboarding processes.
- Maintaining staff records and ensuring people data is accurate and compliant.
- Monitoring mandatory training and CPD completion.
- Supporting probationary reviews, absence management administration and employee lifecycle processes.
- Assisting with staff development activities, wellbeing initiatives and reward events.
- Providing administrative support across the wider People Services team.
About you
You will be an excellent administrator with strong organisational skills and a keen eye for detail. You'll be confident communicating with a wide range of people, able to manage competing priorities and committed to delivering outstanding customer service.
- GCSE English and Maths (Grade 4/C or above).
- Previous administration experience.
- Strong verbal and written communication skills.
- Excellent accuracy and attention to detail.
- The ability to prioritise workloads and work to deadlines.
- A positive, flexible approach and the ability to work effectively as part of a team.
Why join us?
At IEG, our ambition is to create an exceptional culture where staff feel valued, supported and able to thrive. You'll be joining a friendly and dedicated People Services team committed to delivering an outstanding employee experience and supporting the success of our staff and students.
- Generous Leave: 30 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part time staff)
- Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
- Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere
- Professional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualifications
- Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts
IEG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful applicants will be required to undertake relevant pre-employment checks, including an enhanced DBS check.
Ready to start your People Services career? We'd love to hear from you.
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People Services Operations Assistant in Peterborough employer: Peterborough College
Peterborough College is an exceptional employer for those passionate about shaping the future of technology through education. With a strong commitment to professional development, generous leave policies, and a supportive work culture, employees are empowered to thrive in their roles while enjoying a healthy work-life balance. The college fosters a collaborative environment where innovation is encouraged, making it an ideal place for educators to inspire and engage with students across various computing disciplines.
