At a Glance
- Tasks: Lead and support students in their Higher Education journey, enhancing their experience and wellbeing.
- Company: Join the dynamic team at University Centre Peterborough, dedicated to student success.
- Benefits: Enjoy 30 days annual leave, a competitive pension, and ongoing professional development.
- Other info: Be part of a friendly team with excellent career growth opportunities.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Experience in student support or education, strong communication skills, and a passion for helping others.
The predicted salary is between 33000 - 42000 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Do you have a passion for supporting students to succeed in Higher Education? University Centre Peterborough is looking for a proactive and student-focused individual to join our Higher Education team as a HE Student Coordinator. This is a rewarding opportunity to play a key role in enhancing the student experience, supporting wellbeing, and helping students successfully continue, achieve and progress throughout their Higher Education journey.
Working at Peterborough, you will lead and coordinate the Student Support Advisor team while acting as a central point of guidance and support for students, academic staff and wider stakeholders across both campuses.
About the Role
- Lead and support the Student Support Advisor team across Peterborough and Stamford
- Provide impartial advice and guidance to HE students on welfare, academic processes, student finance and support services
- Monitor attendance, retention and student engagement, identifying and supporting students at risk
- Coordinate interventions and support plans to improve student outcomes and satisfaction
- Work closely with academic teams, Additional Learning Support and external agencies to ensure students receive appropriate support
- Support compliance with Office for Students (OfS) requirements, awarding body regulations and institutional policies
- Coordinate wellbeing initiatives, hardship support and student engagement activities
- Produce reports and contribute to committees focused on student achievement and experience
- Maintain accurate student records and ensure confidentiality at all times
About You
We are looking for someone who is highly organised, approachable and passionate about supporting students in Higher Education. Our next HE Student Coordinator will ideally have:
- Experience within a student support, education or customer-focused environment
- Strong communication and interpersonal skills
- Experience coordinating teams or services
- The ability to manage sensitive situations with professionalism and empathy
- Excellent organisational skills and attention to detail
- Confidence working with data, systems and reporting processes
- An understanding of student wellbeing, safeguarding and inclusivity
Experience within Higher Education or knowledge of student finance and OfS requirements would be advantageous. If this sounds like the perfect role for you please apply now!
Why work for IEG?
- Generous Leave: 30 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part time staff)
- Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
- Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere
- Professional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualifications
- Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts
IEG is committed to safeguarding and promoting the welfare of all children, young people and any vulnerable groups within the college community and expects all staff and volunteers to share this commitment. The successful candidate will be subject to a thorough vetting process which includes an enhanced DBS check and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974.
HE Student Coordinator in Peterborough employer: Peterborough College
University Centre Peterborough is an exceptional employer that prioritises the success and wellbeing of its students and staff. With a supportive work culture, generous leave policies, and a commitment to professional development, employees are empowered to grow in their roles while making a meaningful impact on the student experience. The vibrant environment at Peterborough fosters collaboration and inclusivity, making it an ideal place for those passionate about education and student support.
StudySmarter Expert Advice🤫
We think this is how you could land HE Student Coordinator in Peterborough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on University Centre Peterborough. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions related to student support and wellbeing. This will not only boost your confidence but also help you articulate your passion for supporting students effectively.
✨Tip Number 3
Showcase your experience! Think of specific examples from your past roles where you've made a difference in student support or team coordination. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for a smoother process!
We think you need these skills to ace HE Student Coordinator in Peterborough
Some tips for your application 🫡
Show Your Passion:Make sure to express your passion for supporting students in Higher Education. We want to see how you can enhance the student experience and contribute to their success!
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to highlight relevant experience and skills that match the HE Student Coordinator role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Peterborough College
✨Know Your Stuff
Make sure you understand the role of a HE Student Coordinator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around student support and wellbeing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for Students
During the interview, share specific examples of how you've supported students or clients in the past. Highlight your proactive approach and any initiatives you've led that improved student experiences. This will demonstrate your commitment to enhancing student success and wellbeing.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle sensitive situations or support students at risk. Think of real-life scenarios where you've had to use your communication and interpersonal skills effectively. Practising these responses will help you feel more prepared and confident.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready to ask the panel. This could be about the team dynamics, current challenges they face, or how they measure student engagement. It shows you're engaged and thinking critically about the role.
