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- Tasks: Coordinate safe and efficient transport services for children and young people.
- Company: Join a dedicated team focused on inclusive transport solutions in Peterborough.
- Benefits: Generous leave, flexible bank holidays, discounts, and professional development opportunities.
- Why this job: Make a real difference in the community while supporting children and families.
- Qualifications: Strong organisational, IT, and customer service skills are essential.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
All about the Role We are seeking a highly organised and customer-focused Transport Officer to join our Passenger Transport Team. This role is essential in coordinating daily transport services for children and young people, ensuring they are delivered safely, efficiently, and in line with council policies. All about our Team The Passenger Transport Operations Team ensures safe, reliable, and inclusive transport for children, young people, and vulnerable adults in Peterborough. The team manages home-to-school transport, post-16 travel assistance, and special provisions for those with SEND or exceptional circumstances. They also coordinate volunteer drivers and promote sustainable travel options like cycling and personal transport budgets. Working closely with families and schools, the team ensures transport services are efficient, equitable, and responsive to community needs.. All about You You\’re a detail-oriented and dependable professional with strong administrative and IT skills. You thrive in busy environments, managing multiple tasks while maintaining excellent customer service. You\’re confident working with data, resolving queries, and supporting transport operations that make a real difference to children and families. You\’re flexible, a team player, and committed to delivering safe, efficient, and inclusive transport services. With a proactive approach and a focus on quality, you\’re ready to contribute to a service that supports the community. All about our Benefits We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme… Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes Buy up to 10 days additional annual leave (pro-rata) Access to car lease scheme Take your bank holidays flexibly to better suit your personal circumstances Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings Access to development opportunities including apprenticeships to support your personal and professional growth Paid volunteering hours each year so you can make a positive impact on our community during your normal working day Access to our equality, diversity and inclusion network Opportunities to receive Employee Recognition Awards All about our Commitments We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact (url removed) we will work with you to meet your needs
Transport Officer employer: Peterborough City Council
Contact Detail:
Peterborough City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Officer
✨Tip Number 1
Network like a pro! Reach out to people in the transport sector, especially those who work with children and young people. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the council's transport policies and community needs. Show us you understand the role and how you can contribute to safe and efficient services for families.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to resolve queries or handle complaints. We want to see how you’d keep things running smoothly for families and schools.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Transport Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in transport coordination and customer service. We want to see how your skills align with the role of a Transport Officer, so don’t hold back on showcasing your relevant achievements!
Showcase Your Organisational Skills: As a Transport Officer, being organised is key! Use your application to demonstrate how you manage multiple tasks effectively. Share examples of how you've kept things running smoothly in busy environments – we love a good success story!
Highlight Your Team Spirit: We’re all about teamwork here at StudySmarter. In your application, mention any experiences where you’ve collaborated with others to achieve a common goal, especially in transport or community services. It’s all about showing us you can work well with families, schools, and colleagues.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and values while you’re at it!
How to prepare for a job interview at Peterborough City Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Transport Officer. Familiarise yourself with the specifics of coordinating transport services for children and young people, as well as the importance of safety and efficiency in line with council policies.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be prepared to discuss your experience in providing excellent customer service. Think of examples where you've resolved queries or supported operations effectively, especially in busy environments.
✨Demonstrate Your Organisational Skills
As a detail-oriented professional, highlight your ability to manage multiple tasks simultaneously. Share specific instances where your organisational skills made a difference in your previous roles, particularly in transport or administrative settings.
✨Emphasise Your Team Player Attitude
The Passenger Transport Team values collaboration, so be ready to talk about your experiences working in teams. Discuss how you’ve contributed to team goals and supported colleagues, especially in delivering inclusive transport services.
