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- Tasks: Lead the Council Tax Recovery team, ensuring efficient local taxation administration.
- Company: Join a dedicated council focused on community welfare and effective revenue collection.
- Benefits: Enjoy 25 days annual leave, flexible bank holidays, and access to discounts and development opportunities.
- Why this job: Make a real impact in your community while growing professionally in a supportive environment.
- Qualifications: Experience in Revenues and Benefits, preferably with Capita Academy or similar systems.
- Other info: We value diversity and encourage applications from all backgrounds, including underrepresented groups.
The predicted salary is between 36000 - 60000 £ per year.
The Revenues and Benefits service has a vital role in the billing and collection of Council Tax and Business Rates. We currently have an opportunity to join our Council Tax Recovery team as a Senior Local Taxation Officer. You will ensure the delivery of efficient and effective local taxation administration. You will take a lead on the technical and complex aspects related to the provision of local taxation services to customers.
What you will need to do the role:
- This role requires the ideal candidate to have experience in working within a Revenues and Benefits department using the Capita Academy Revenues system. Alternative relevant experience on other equivalent revenues systems will be considered.
- Ideally you will also have experience and competency in the use of local taxation services to customers.
Appointment to this post will be subject to the outcome of a Standard Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Our employee benefits:
- Generous annual leave starting at 25 days + bank holidays
- Sick pay and local government pension scheme
- Access to a range of benefits via Vivup, including in-store and online discounts
- Buy up to 10 days additional annual leave (pro-rata)
- Access to car lease scheme
- Take your bank holidays flexibly to better suit your personal circumstances
- Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities including apprenticeships to support your personal and professional growth
- Paid volunteering hours each year to make a positive impact on our community during your normal working day
- Access to our equality, diversity, and inclusion network
- Opportunities to receive Employee Recognition Awards
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We’re a fostering friendly employer offering five days of paid leave per year to support employees who are foster carers. We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact us, and we will work with you to meet your needs.
Senior Local Taxation Officer (Council Tax Recovery) employer: Peterborough City Council
Contact Detail:
Peterborough City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Local Taxation Officer (Council Tax Recovery)
✨Tip Number 1
Familiarise yourself with the Capita Academy Revenues system, as this is a key requirement for the role. If you have experience with other revenues systems, be prepared to discuss how those skills can transfer to using Capita.
✨Tip Number 2
Highlight any previous experience in local taxation services during your conversations with us. Be ready to provide examples of how you've effectively managed complex cases or improved service delivery in past roles.
✨Tip Number 3
Demonstrate your commitment to safeguarding and promoting welfare by sharing relevant experiences. This could include any work you've done with vulnerable groups or initiatives that support community welfare.
✨Tip Number 4
Engage with our equality, diversity, and inclusion network. Showing your interest in these areas can set you apart and align you with our values as an employer committed to fostering an inclusive workplace.
We think you need these skills to ace Senior Local Taxation Officer (Council Tax Recovery)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Local Taxation Officer position. Highlight your relevant experience in local taxation and any specific systems you have used, such as the Capita Academy Revenues system.
Tailor Your CV: Customise your CV to reflect your experience in Revenues and Benefits departments. Emphasise your technical skills and any achievements related to local taxation services. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are the ideal candidate for this role. Discuss your experience with local taxation, your problem-solving abilities, and how you can contribute to the team. Make sure to express your commitment to safeguarding and promoting welfare.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your information is clear and concise, and that it accurately reflects your qualifications and enthusiasm for the role.
How to prepare for a job interview at Peterborough City Council
✨Know Your Taxation Systems
Familiarise yourself with the Capita Academy Revenues system, as well as any other relevant revenues systems. Be prepared to discuss your experience and how it relates to the role, showcasing your technical knowledge in local taxation.
✨Demonstrate Customer Service Skills
Since the role involves delivering local taxation services to customers, think of examples where you've successfully handled customer queries or resolved issues. Highlight your ability to communicate complex information clearly and effectively.
✨Understand the Council's Commitment
Research the council's commitment to safeguarding and promoting welfare. Be ready to discuss how you can contribute to this mission and demonstrate your understanding of the importance of equity and inclusion in public service.
✨Prepare for Technical Questions
Expect questions that assess your problem-solving skills and technical expertise in local taxation. Prepare to discuss specific scenarios where you've tackled complex issues, and be ready to explain your thought process and outcomes.
